I received the following question which is often asked of me: Can you please explain this clause and how it differs from the Extra Cost of Reinstatement (provision 5) under a Mark IV ISR? Regards Chris” (full name and email provided) I share my answer to Chris with followers of the blog: Under and ISR policy my recommendation is that you sub-limit Extra Cost of Reinstatement […]
A Risk Management and Customer Improvement Suggestion for Accommodation Houses
Two things that hotels should consider; one, for improved risk management and the other, for better customer service. The first is the design of the showers. Stepping in and out of a bath is not a safe practice, particularly for older guests. Baths are slippery when wet which adds to the risk of a fall. The one I had in a upmarket hotel in Perth […]
Lessons from the tragic Nursing Home fire
The tragic fire at the Sydney aged care facility/nursing home is a timely reminder of the specific insurance issues that should be considered when insuring this occupation. One such issue is Accommodation Bonds Typically residents pay a bond on taking up residence at the aged care facility. This is refundable on their leaving the facility. Depending on the jurisdiction, legislation may dictate what can and cannot […]