Bonded Stores / Warehouses

Bonded Stores / Warehouses

A bonded store, or bonded warehouse, is a building or other security area in which goods that are subject to a duty or levy, such as an import duty, excise tax or the like, can be stored, manipulated, manufactured or assembled without the payment of a duty. Depending on the jurisdiction, it may be managed by the state or by private enterprise. When it comes […]

Read Me

Composite Cladding – An update

Composite Cladding – An update

Today the Victorian Building Authority was informed that CertMark International (“CMI”), a product certification body under the CodeMark Scheme, has withdrawn nine certificates for cladding systems, including aluminium composite panels (ACP) and expanded polystyrene (EPS). The nine withdrawn certificates are: CM40029 Ozone Panel Building Systems CM40066 Alpolic A2 CM40067 Alpolic FR CM40076 Ultrabond FR CM40079 Vitrabond FR CM40082 Dulux Exsulite TM Kooltherm Façade System CM40093 […]

Read Me

Even before we get a chance to stuff up, we are being criticised by the media and politicians. Let’s get real.

Even before we get a chance to stuff up, we are being criticised by the media and politicians. Let’s get real.

I thought, with the long overdue departure of Karl Stefanovic, who so unfairly attacked the industry after the Brisbane floods that I stopped watching the Today Show, that we would be getting more balanced reporting by the media. However, no doubt picking up on the Deputy Premier’s call for banks and insurers to “lift their socks” and show compassion to North Queenslanders’ affected by the […]

Read Me

Recycling Industry in a positive light

Recycling Industry in a positive light

Yesterday I posted the disappointingly long list of fires in the recycling industry. I thought it only fair to highlight some of the great things that are being done with recycled products to reinforce why I do not want to see this important industry disappear from Australia. Already we are seeing roads being sealed with modified asphalt mixed with recycled plastic and glass. The recycling […]

Read Me

Lessons learned by a fire in my home Christmas 2018

Lessons learned by a fire in my home Christmas 2018

A Christmas to remember. After helping people through home and business fires for nearly 48 years, ‘it did happen to me’, at around 10:30pm Christmas night. After only about 1 1/2 hours sleep that night I posted a quick note on Facebook with a few photos. The response I received was a complete surprise. There were a few common themes. The first which was only […]

Read Me

Travel Insurance – A discussion brokers need to have with their clients

Travel Insurance – A discussion brokers need to have with their clients

I have been concerned for some time at what appears to be an increasing number of travel claims that have come to me where there was no cover in place, or the cover did not operate as it should. To assist brokers, LMI included Corporate Travel as one of the areas of risk to consider in the RiskCoach and ContinuityCoach products, while we added Corporate […]

Read Me

Great feedback on policy drafting

Great feedback on policy drafting

We at LMI are commissioned to undertake a great many policy drafting assignments with more and more each year. With our background in claims we strive to draft wordings that are clear, precise and provide the level of protection set by the underwriter. This is extremely important when it comes to marketing the product and even more so at the time of a claim.  Further […]

Read Me

Time to recharge

Time to recharge

I am off on extended leave today and I cannot recall a time in my career where I have never felt in need of a break more than today. There has just been so many disappointments of late where I have taken claims into very senior personnel where clearly the decision to deny is, in my opinion not fair, reasonable, nor sustainable and to avoid […]

Read Me

Even the Government doesn’t fully understand insurance

Even the Government doesn’t fully understand insurance

On the business.gov.au website under a section looking at Market Stall‘s, they describe public liability insurance as the following: “Public liability insurance protects you against claims for property damage and bodily injury such as a product you’ve sold negligently causing a fire.” [Source: business.gov.au] As anyone in the insurance industry knows, this is not public liability but product liability. Thank you Kay Jackson from Simplex […]

Read Me

Blog question – Possible time gap in coverage when changing insurers

Blog question – Possible time gap in coverage when changing insurers

One of the questions I received yesterday read: “I seem to recall a case where a customer switched insurers, neither insurer’s policy specified a start or expiry time, only a date.  A incident causing rise to a claim occurred on that specific date and both Insurer’s were passing responsibility to the other. What I can’t recall is the outcome, which insurer was ultimately responsible and […]

Read Me