I have had a question put to me whether or not it is appropriate for the Loss Adjuster to write the denial letter to the Insured on behalf of the Insurer?
Your thoughts please?
It really depends on the insurer involved as to whether they approve of their agent, the loss adjuster, writing the letter of denial on their behalf.
Some insurers state that it is their role to do this, others have the adjuster prepare the draft for their approval and then either send it out under their letter head or advise the adjuster to do it, while others simply instruct the adjuster to formalise the denial.
The same rules about advising of the process should the Insured not be satisfied with the decision apply.
I hope this helps.
Hi Alan, great reading your insights. Re the amended LMA 3100 to include Australia, did this end up going ahead? I can’t find any official confirmation by Lloyds?
What is the situation for covering Loss of Rent under and ISR MKIV where the Landlord’s property has just become vacant and the policy is about to be renewed. The property in question is on the market to be re-leased and it will likely take some time to find a new tenant. Should the client insure loss of rent while the property is unoccupied? Would the insurer pay for Loss of Rent if the premises were damaged and not able to be tenanted because of that damage, if this occurred during this unoccupancy period?
I hope that you are refreshed after your break.
After reading info on the IICP site news page and listings of several laundry fires. This input may provide assistance in future. http://www.claimspreparation.com/News.aspx
Having held a senior management position with one of Australia’ largest textile rental and laundry companies. I witnessed several near fire misses at our plants. Almost without exception, main causes were:
– Garments, especially overalls from mechanical type industry and/or mechanical wipers (flammable residues) being dumped in a mass of hot cotton, then left in polypropylene trolleys overnight after coming out of the dryers. Often they would ignite when everyone had left for the evening.
– Printers wipers, have flammable ink residue and alcohol based solvents and ignite when heated. Our company did not service that industry due to the inhalation risks to employees.
– Heat build up by rotational type machinery, eventually igniting the “felt” that covers all surfaces of the plant.
– Finally, the boilers required to maintain high water temperatures and steam required for processing.
Cheers, Andrew Ludlow
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