It constantly amazes me how many times I raise an issue and then a day or two later something pops up in the news. In a post on September 20, I wrote that I was arranging to install carbon monoxide detectors in my home and that of my son due to the risk where you have gas fire places, ovens, central heating etc. Today, I […]
Can we learn from a tragedy
Like many readers, I was upset to hear about the death of Abby Hartley, a mother aged 41, who fell seriously ill and contracted septicemia while enjoying a second honeymoon in Bali. She was placed in an induced coma on August 15 and sadly died on Sunday (September 09) surrounded by her husband and two children. Her family sought help from her travel insurer who denied the […]
Phones on planes – the danger
As most of you who know me know, I am on planes a lot. Yesterday I flew home from Sydney on my last flight before I go on leave on Tuesday. It was interesting for me that 3 people around me lost their phone during the flight and had to call over the cabin crew to help them retrieve them. It was therefore with interest […]
Product Recalls Australia – 26 September 2018
This week’s product recalls includes the following: NET (Australia) Pty Ltd — NET Homeopathic Remedies Yamaha Motor Australia Pty Ltd — Golf Car Honda Motorcycle and Power Equipment Pty Ltd — Honda CRF1000 Main Stand Kit AT & R Pty Ltd — Candy Cot SQ610 YouFoodz Pty Ltd — YouFoodz Clean Paprika Chicken Meal Quality Gourmet — Chilli Coconut Mayo 240g Mercedes-Benz Australia/Pacific Pty Ltd […]
Blog Question: Concessions Agreement
I received the following question on the Concessions Agreement: Hi Allan, I note the ISR policy still has the “Concessions agreement” clause. Is this still relevant and how does it actually apply in terms of any claim? Regards David [surname and email provided] I replied as follows. The Concessions Agreement was from a different age. It really died, after many decades in the 1990’s. The […]
I cannot understand the copycat attacks following the strawberry product tampering
My latest book, co-authored with my daughter Susan, Chicago: Lessons Learned has just gone off to the printers in readiness for the launch in Chicago on the day Susan graduates with her Doctor of Psychology. One of the 6 case studies that we researched was the Tylenol Murders in 1982 which led to massive changes in packaging to prevent a re-occurrence. While no one was […]
Humbled at the Midway Club
It was a most interesting day for me at the Midway Club today. The Club was founded by senior insurance personnel who had moved from interstate as a way of welcoming them and their wives to Melbourne. As a rough around the edges Brisbane boy who had gone to a public school, I was a little worried when I was transferred to Melbourne to take […]
Smoke and Carbon Monoxide Detectors save lives
Last week I reported on the tragic death of 2 young children when it is believed a toy fell onto an electric heater. Subsequently causing a small fire and smoke. Original article here. Several fire and ex-fire officers, including one from LMI’s Risk Management International unit, contacted me to ask me to remind readers of the importance of smoke detectors in bedrooms. While none of […]
Introducing Claims Service Star Ratings
As I have reported in a few recent blog posts, I have been extremely disheartened at some of the revelations that are coming out of the Royal Commission. Some issues have not been surprising and I am pleased they are being addressed. I think that Mr Peter Kell has hit the nail on the head with several of his statements including: The community expects that […]
2018 NORTHERN TERRITORY INSURANCE CONFERENCE AWARDS
Voting has now opened for the finalists of the 2018 Northern Territory Insurance Awards, cast your vote here. I support the Territory Insurance Conference each year for both its education and recognition of the excellence in the insurance industry. Good luck to all nominees.