One of the reasons I have enjoyed a lifetime working in claims is the interesting places you get to visit. It is great if you are a natural ‘sticky beak’ like me. I was speaking with one of my mentors, Murray Rowley who was the senior partner of the loss adjusting practice that I joined in 1982. Murray now heads LMI’s Mining Division and in […]
Support for building rating tool
Last week it was reported that the New South Wales Government is working on a building rating tool to improve insurer confidence in buildings in that state. This is something that several of us at LMI have been calling for for quite some time. I am sure others within the industry have as well. It certainly has our support subject to one proviso. The major […]
Florida Apartment Block Collapse – Will the property insurance avoid liability?
It appears in the case of the Florida apartment block collapse that the equivalent of the body corporate management had received a report in 2019 that identified serious problems with the structural integrity of the building. It would appear that this had not been acted upon fast enough with tragic consequences. The question that arises in my mind was whether the report was shared with […]
Quick Update on the 2021 Claims Survey
As readers would be aware, the survey for this year’s 2021 star ratings by ClaimsComparison.com and which count towards the Mansfield Awards for Claims Excellence closed on 30 June 2021. I am really pleased to report that we had a record response to the survey this year and I want to thank all that participated. Your feedback is very much appreciated. The plan is to […]