LMI have activated our Catastrophe Response Plan

LMI have activated our Catastrophe Response Plan

In view of the number and severity of the storms that have hit so much of Australia over the past week or so, LMI have activated our Catastrophe Response plan to ensure that we maintain our high standard in assisting Insureds. Claims experts from other offices have gone to the aid of our team in Sydney following last night’s hail storm and we expect that […]

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A couple of examples of excellent Service – Chubb Insurance and Hoselink

A couple of examples of excellent Service – Chubb Insurance and Hoselink

Claims even happen to those like me in the industry and I have written on times when I had terrible service to the point I changed our business insurer. Over the weekend my home had some water entry. I was home at the time of the storm and having been woken by it went around the home and as soon as I saw the problem […]

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Please take the Federal Government’s advice on solar panels

Please take the Federal Government’s advice on solar panels

You will have heard on the news the spat between the Federal and State Governments on the issue of faulty solar panel installations. To me it is the insulation bat scandal all over again with a number of dodgy individuals out to make a quick buck. In my own case I rang the association and sought their advice on who was long term and respectable. […]

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Product Recalls Australia – 18 December 2018

Product Recalls Australia – 18 December 2018

This week’s product recalls includes the following: Metal Manufacturers t/as Repelec Aust — ARMM800 Trolley Jack Volkswagen Group Australia Pty Ltd — MK 6 Golf MY2009-2013, B6 Passat MY2010 and Passat CC MY2009-2016 Kaisi Australia Pty Ltd – Cici mini jelly cups 360g mixed and yoghurt flavours Kawasaki Motors Pty Ltd — Kawasaki Motorcycle Z900RS Bloom & Grow Australia Pty Ltd — Skip Hop Tuo […]

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A quick summary of the outcomes from the ACCC – Northern Australia Insurance Inquiry – Interim report

A quick summary of the outcomes from the ACCC – Northern Australia Insurance Inquiry – Interim report

Here is a quick overview of the latest report.   Focus areas Focus area 1: Measures to further improve insurance affordability and availability Focus area 2: Detailed case studies on sub-regions in northern Australia Focus area 3: Examination of premium adjustments Focus area 4: Identify and investigate barriers to expansion (or re-entry) Focus area 5: Understanding non-insurance and how it may be addressed   Recommendations […]

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Spotlight on claims – when things go right!

Spotlight on claims – when things go right!

The storms across the east coast of Australia effected many businesses, one being a well known reception centre in Melbourne who had damage to ceilings, carpets and fixtures and fittings. With 2 weddings to be hosted over the weekend it needed a super human effort at a time when their is a massive demand to get things happening and allow the weddings to go on […]

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Storm chaos in Melbourne – timely reminder of the dangers of flooded roads

Storm chaos in Melbourne – timely reminder of the dangers of flooded roads

News.com.au reported on Friday that Melbourne was expecting a months worth of rain in one day. All across the state we saw cars stranded by flood waters as a result of the heavy downpour. And more is on the way according to the bureau. “The SES had more than 720 callouts in 24 hours since Friday 9am. Richmond, Darley, Werribee, Bacchus Marsh and Hawthorn were the […]

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Giving back – Our bit to help conservation thanks to Roderick Insurance Brokers and their generous client Biovet Australia

Giving back – Our bit to help conservation thanks to Roderick Insurance Brokers and their generous client Biovet Australia

A few weeks back I put out a call for help in sourcing a ultra sound unit for the Berdiri Conservation Foundation based in Sumatra. We had several people write and offer their help with second hand units and while this was very generous their size and dependence on reliable 240 volt supply made it difficult due to the isolated location of the elephant refuge […]

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Climate Change – When will we start to believe?

Climate Change – When will we start to believe?

We saw earlier this year bush fires well before the start of the typical season and Queensland is currently suffering from over 100 reported bush fires. California has just come out of their worst ever wild fire season. It was therefore no surprise that Climate Change was one of the two topics addressed by the Insurance Council of Australia at their annual conference in Auckland […]

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Christmas Tree Fires – check your lights and have a water reservoir for your tree if it is real

Christmas Tree Fires – check your lights and have a water reservoir for your tree if it is real

I was out at Bunnings over the weekend and saw the local Scout Troop selling harvested Christmas Trees. Over the many years of my career, I have seen fires in Christmas trees both real and artificial. A fire is heart breaking at any time, but when the tree has all the presents beneath it and the fire starts it is even worse than ever. Faulty […]

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