One of the services that LMI provide is a post claim audit review which is designed to reduce claim leakage, improve customer experience and determine if there are any improvements required in the policy coverage. Another service is that we review claims which have been denied. Under a number of claims which I have looked at personally while performing both of these services is claims […]
Product Recalls Australia – 29 May 2019
This week’s product recalls includes: Sandoz Australia Pty Limited — Curam Duo 400/57 Powder for Oral Suspension Audi Australia Pty Ltd — Audi A6 (4GL) & A7 (4G) MY2014-MY2016 Roza’s Gourmet Pty Ltd — Roza’s Gourmet Miso and Edamame Dip 160g Volvo Group Australia — Volvo Trucks – FM11, FE8, FEE7 – MY2018 Volvo Group Australia — Volvo Trucks – FH13, FH16, FM13, FM11, FMX11 […]
Increases in NSW ESL leads to expected drop in insurance protection
It has already started to happen. Over the past week I have been contacted by both insureds and brokers advising that they/their clients have elected to drop business interruption or elect not to fully insure due to the increased financial burden created by the massive increase in Emergency Services Levy. I try and explain the risk that the business is taking on by not insuring […]
Product Recalls Australia – 22 May 2019
This week’s recalls include: Glowworm Bicycles — eZee Battery 19Ah 36V LG Vertical Battery Pack for eZee Bicycles Honda Australia Motorcycle and Power Equipment Pty Ltd — Honda HRU Buffalo GXV160 Powered – Walk Behind Lawn Mower MY2018 Honda Australia Motorcycle and Power Equipment Pty Ltd — SXS1000 – Pioneer (Side By Side) Wholesale Diving Supplies Pty Ltd — Adreno Eden Speargun Gusto Fantastico Pty […]
What is the price for peace of mind?
If we aren’t being bombarded with political advertisements enough at the moment, we certainly are with advertisements selling motor insurance purely on the saving that can allegedly be made. Anyone who handles insurance claims on a day to day basis will tell you that no one remembers what the premium they saved was when a claim occurs. Everyone wants the Rolls Royce cover and service. […]
Product Recalls Australia – 15 May 2019
This week’s product recalls includes: Opalite Industries Pty Ltd — Opalite Skoot Tandem Caravan Total Tools — 1700kg TTI Low-Profile Trolley Jack Volkswagen Group Australia Pty Ltd — MK 6 Golf MY2009-2013, MK 6 Golf Cabriolet MY2012-2015, B6 Passat MY2010 and Passat CC MY2009-2016 (extended recall) Mazda Australia Pty Ltd — Mazda BT-50 MY2016-2018 Ford Motor Company of Australia Limited — Ford Ranger MY2018 Ford […]
When to appoint a claims preparer? The earlier the better
After handling claims as a claims preparer now for over 20 years full time one bit of advice above all others stands out. That is that the earlier a competent expert is appointed to assist the Insured mitigate their loss and quantify and present their claim, the better. So often, we are only engaged many months after the event, often when the Indemnity Period has […]
What will it take to make the Emergency Services Levy fair in NSW?
As many readers would appreciate, I have long been an advocate for the removal of emergency services levies on general insurance. Back in June 2012, I reported that the NSW Government was entering into a public discussion on the fairness or otherwise of having those prudent and risk averse to fund the majority of the fire services levy. A White Paper then came out from […]
Electric Scooters – Are they too dangerous?
You may have read that a 50 year old man has died in hospital after coming off a lime hire scooter at Brisbane’s Southbank on Wednesday. The man was wearing a helmet, the quality I am not sure of. In any event, he suffered a traumatic head injury and went into cardiac arrest as a result of the injuries. I know that there is a […]
Product Recalls Australia – 8 May 2019
This week’s recalls includes: Volkswagen Group Australia Pty Ltd — Volkswagen Polo A5 MY2010-2014 (Queensland, WA and NT only) Mitsubishi Motors Australia Ltd — Mitsubishi Triton Double Cab MY2016 Apple Inc — Apple three-prong AC Wall Plug Adapters supplied with Mac and certain iOS devices and as part of the Apple World Travel Adapter Kits Ferrari Australasia Pty Ltd — California T, 458 Speciale, 458 […]