I received an email from a reader of my blog sharing an article relating to the banning of ‘decorative alcohol-fueled burners’. Further to our message of ensuring you are checking your Christmas lights to be safe, we also encourage you to take caution and be aware of the ban that has been put in place as well as the danger of using these items. The […]
Buying quality pays
Each week I post the products that have been recalled and it staggers me just how many “good quality” brands require a recall. I strongly believe that any company that imports or manufactures product, needs to consider a quality product recall program. A friend of mine had a fire in a Westinghouse dishwasher, but fortunately it was one of the few times where […]
Warning over the Festive Season
As I have been travelling around of late I have caught the morning news. It seems that every morning are the same stories. 2 house fires followed by a car crashing into a house. With candles and Christmas tree lights causing many fires over this month, it is yet another of my reminders to ensure you have paid up both your home and contents insurance. […]
Having a bit of festive season fun with a serious message
I worked with my son Steve on developing a video spoof of Time Magazine’s Person of the Year but with an underlying serious message. I hope you get a laugh out of it and join the campaign.
Product Safety Update 16/12/2016
This week’s product safety recall update includes the following: Fashion Factory Outlets (Trade Secret) Pty Limited — Home Xmas 7INFT Copper wire LED lights Read more Happy Go Ducky — Wooden Beaded Rattle Read more Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz “S” Class passenger Car Read more Volkswagen Group Australia — MY2017 Tiguan Read more BRP — 2017 Can-Am Maverick X3 Side-by-Side Vehicles Read more […]
Survey confirms that Advice not Price is what drives customer satisfaction
I read today an article that I share with you written by Jordan Reabold an assistant editor with the US based IA magazine which I supports the message I have been delivering at conferences and professional development days for the past 10 years. It was good to see that this message is confirmed by customer survey. “In relationships with brokers, what drives customer satisfaction among […]
Fake Android apps are a genuine cyber threat to avoid
As I carry our research to up date Mannings Guide to Cyber Security, I found this warning regarding apps for Android mobile phones provided by CFC Underwriting in London. It read: “Never, ever download apps outside of authorised app stores. Never. Attackers are using Gooligan malware as a launch pad for rogue Android apps aimed at stealing users’ data. According to security researchers, the best […]
“Watch out for this scam!” – Guest Post by Adam Courtenay from INTHEBLACK
Scammers are using social media sites to research you and your company, but there are ways to fight back. Melbourne-based insurance claims expert Allan Manning was out of town recently when his wife received an unexpected email that appeared to come from him. A project needed to be funded and “could she please process a payment urgently?” As financial controller of Manning’s company LMI Group, […]
Product Safety Update – 9/12/2016
This week’s product recalls include the following: Performax International Pty Ltd — Toyota Tundra Read more Uniwide Australia Import Export Pty Ltd — Deluxe First Aid Kit Read more FCA Australia Pty Ltd — 2016 (WK) Jeep Grand Cherokee Read more Penske Commercial Vehicles (PCV) — Western Star 4700 8×4 Tandem Steer Truck Read more Mitsubishi Motors Australia Ltd — XA & XB ASX, QE […]
Product Safety Update – 2/12/2016
This week’s product safety recall notice includes: Kaiser Pharmaceutical — Du Huo Ji Sheng Tang (Tuhuo and Loranthus Combination), Chuan Xiong Cha Tiao San (Ligusticum and Tea Formula) and Dang Gui Si Ni Tang (Tangkuei and Jujube Combination) Read more Sime Darby Motor Group — Peugeot 308 T9 Read more Nissan Motor Co. (Australia) Pty Ltd — D22 Navara, Y61 Patrol Read more Isuzu UTE […]