Prof. Allan Manning's Blog

Falling Tools a risk that can be greatly reduced

Falling Tools a risk that can be greatly reduced

Yesterday on the news, one of the reports was the tragic death of a 38 year old construction worker who fell from a 7 storey building. With harnesses, safety railings, safety officers and more you have to ask how can this still be happening. What is not reported on as much is tools, bolts and building materials being dropped by workers while working at elevation. […]

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Product Recalls Australia – 21 August 2019

Product Recalls Australia – 21 August 2019

This week’s recalls includes: Ferrari Australasia Pty Ltd — 458 Speciale and 458 Speciale Spider MY2016, 488 GTB and California T MY2016-2018, 488 Spider MY2017-2018 and F12 Berlinetta MY 2016-2017 Kidz Kingdom Furniture — Andy Bunk Bed FCA Australia Pty Ltd — Jeep Cherokee KL MY2019 Volvo Group Australia — UD Trucks MKB35A & MKB37A MY2010 Trek Bicycle Corporation (Australia) Pty Ltd — Trek Kickster […]

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Large gum trees in residential areas pose a threat to life and property

Large gum trees in residential areas pose a threat to life and property

Like most people I am all for protecting the environment and greening our towns and cities but we do need to balance this with the risk to life and property. Today in much of South East Australia strong winds are again forecast. As a child growing up in Brisbane I always thought of August as Kite month. While the weather is great for kites it […]

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Beware harsh exclusions that turn the policy into junk insurance

Beware harsh exclusions that turn the policy into junk insurance

Over the past few years more and more claims have been brought to my attention where the client cannot believe that their claim has been denied. The cases that I refer to are ones where the claim has been denied for faulty workmanship, faulty design or faulty products/materials and there is no write back provision for subsequent damage to the property from a peril not […]

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Australian Government ‘Stay Safe Online’ Alert Service

Australian Government ‘Stay Safe Online’ Alert Service

I wanted to share with readers a free service that is offered by the Australian Government and the Australian Cyber Security Centre which I think is fantastic to assist internet users. This is a free service for Australian internet users, to explain recent online threats and how they can be managed.  Stay Smart Online Alerts provide easy to understand online safety and security information and […]

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Product Recalls Australia – 14 August 2019

Product Recalls Australia – 14 August 2019

This week’s recalls include: Red Milawa Pty Ltd t/as Magic Mobility — Magic Mobility Wheelchair Mobility Handles IVECO Trucks Australia — IVECO Acco E5 Truck MY2015 SEW-Eurodrive Pty Ltd — MovitracB Frequency Inverter with Firmware 17 Installed in Devices such as In-Home Passenger Lifts Audi Australia Pty Ltd — Audi Q3 (8U) MY2015-2018 Hino Motor Sales Australia — Hino 500 Series MY2016 FCA Australia Pty […]

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Product Recalls Australia – 7 August 2019

Product Recalls Australia – 7 August 2019

This week’s product recalls include: Kmart Australia Ltd — Anko Bianca Dining Chair Daimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Unimog U530 MY2015 BCF — Rechargeable 110 Lumen Outdoor Lantern 240V Charger Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz GLC220 and E300 MY2019 Mercedes-Benz Vans Australia/Pacific Pty Ltd— Mercedes-Benz Marco Polo Camper Van MY2017-2018 Aether Group Pty Ltd t/as Aether Brewing — Ginger […]

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Product Recalls Australia – 31 July 2019

Product Recalls Australia – 31 July 2019

This week’s recalls include: Honda Australia Pty Ltd — Honda Accord Euro MY2003-2009, City MY2009, Civic MY2001-2005, CR-V MY2002-2006 and 2008-2009, and Jazz MY2003-2007 and 2009 Hallie & Moo – Dummy Clip/Chain Gippsland Jersey — Gippsland Jersey Full Cream Milk 2L and Gippsland Jersey Light Milk 2L Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz C Class MY2018-2019 and E Class MY2018 (extended recall) Mercedes-Benz Australia/Pacific Pty […]

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Messages from Mansfield Awards

Messages from Mansfield Awards

On Thursday night, the 3rd Annual Mansfield Awards for Claims Excellence were held in Sydney. It was great to see so many claims teams and senior management supporting their teams in attendance. While the night shone a beacon on those that truly embrace the important promise that quality insurance and claims service delivers it also highlighted a number of important issues. Gary Dransfield from Suncorp […]

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The latest ratings updates are now on ClaimsComparison.com

The latest ratings updates are now on ClaimsComparison.com

Anyone who has ever had a claim realises how important the claims service of their insurer is at the moment of truth. This extends to any company or individual that is acting on behalf of the insurer during the claim process such as loss adjusters, investigators, panel builders, lawyers, engineers etc. At the end of the day, the Insured who often does not know who […]

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