Prof. Allan Manning's Blog

Smoke and Carbon Monoxide Detectors save lives

Smoke and Carbon Monoxide Detectors save lives

Last week I reported on the tragic death of 2 young children when it is believed a toy fell onto an electric heater. Subsequently causing a small fire and smoke. Original article here. Several fire and ex-fire officers, including one from LMI’s Risk Management International unit, contacted me to ask me to remind readers of the importance of smoke detectors in bedrooms. While none of […]

Read Me

Introducing Claims Service Star Ratings

Introducing Claims Service Star Ratings

As I have reported in a few recent blog posts, I have been extremely disheartened at some of the revelations that are coming out of the Royal Commission. Some issues have not been surprising and I am pleased they are being addressed. I think that Mr Peter Kell has hit the nail on the head with several of his statements including: The community expects that […]

Read Me

2018 NORTHERN TERRITORY INSURANCE CONFERENCE AWARDS

2018 NORTHERN TERRITORY INSURANCE CONFERENCE AWARDS

Voting has now opened for the finalists of the 2018 Northern Territory Insurance Awards, cast your vote here. I support the Territory Insurance Conference each year for both its education and recognition of the excellence in the insurance industry. Good luck to all nominees.

Read Me

2 post scripts to recent blog posts

2 post scripts to recent blog posts

Some good news for a change to show that insurance is not all bad. With the lady that had her car written off by an uninsured driver, and found she had missed her monthly premium and had no insurance herself. See original article here. My son Steve, who knew the father of the Insured and a senior colleague with us at LMI Group, who heard […]

Read Me

Product Recalls Australia – 18 September 2018

Product Recalls Australia – 18 September 2018

This week’s product recalls includes the following: TJM Products Pty Ltd — PACE Remote Reservoir Strut Assembly inc Coil Spring Shock Absorber – LHF & RHF – for Selected Ford Ranger Vehicles GSM (Operations) Pty Limited, a wholly owned subsidiary of Billabong International Limited — ELEMENT Brand Alder Boys Jacket Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz AMG, GT and GTS Passenger Cars Rhuby Delights — […]

Read Me

Blog Question: Contribution between insurers

Blog Question: Contribution between insurers

Hello Allan, I have a claim where the Insured has two policies. One insurer [Insurer X] is deducting the gross settlement from other insurer [Insurer Y] from their settlement so the client is in effect worse off by taking out a second policy. Fundamentally, I cannot agree with an insurers approach and feel that despite our insured purchasing additional cover through a second insurer to […]

Read Me

Is travel insurance free with your credit card better than Corporate Travel Insurance?

Is travel insurance free with your credit card better than Corporate Travel Insurance?

Most insurance brokers and travel insurers would immediately say, of course not! Corporate Travel is the Rolls Royce of travel insurance. Well, free travel insurance with a credit card is better for one insurer when it comes to cancellation due to illness between the date of purchasing the tickets and the start of the travel. In this case, the Insured had been with the same […]

Read Me

The good and bad of insurance

The good and bad of insurance

I traveled interstate over the past couple of days and had very productive meetings with senior insurance people and brokers passionate about general insurance and the protection of their customers. When I got home I flicked on the news and heard the story of the client of insurer owned by the Commonwealth Bank that had been with them for 20 years as a premium paying […]

Read Me

Devastating fire sparked by a heater

Devastating fire sparked by a heater

I was sad to receive the following article this morning where two young toddlers have perished in a bedroom fire in Geelong East, Victoria. It is believed a toy fell onto a bar heater, which was turned on earlier in the morning, and ultimately sparked a small fire, causing smoke. This silent small fire went on to engulf the entire room with smoke and the […]

Read Me

Takata Airbag Recall Saga continues..

Takata Airbag Recall Saga continues..

I have written on this issue a few times since it all came to light, however a new push from the South Australian government which has now begun enforcing a ban, stopping the registration of any affected vehicles which have not had the recall completed. I have even seen cases where insurance professionals haven’t had their car’s parts replaced when it is readily available and […]

Read Me