Why do governments bury their heads in the sand?

I originally set this blog up to address insurance questions but more and more I seem to be questioning the attitude and lack of leadership of governments on a wide range of issues. The fact is that as the insurance industry is there to pick up the financial effects of loss, injury and disruption, then what governments do and do not do effects insurance and […]

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Blog reader question: Theft of goods on consignment

I received a question from a blog reader as follows: I have had a crystal stolen from my shop which was on consignment. My insurance is refusing to pay out as buried in the small print it states that shoplifting is not covered (the theft was when the shop was open & trading). The crystal was on consignment. Can you advise who is responsible for […]

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Whinge or fix it: that is the question!

I wrote at the time how disappointed I was that the Federal Government only earmarked a token $26.1 million towards disaster mitigation for the Federal Budget in 2017-2018.  (To get the benefit the states have to match this dollar for dollar). At the same time Federal and State politicians are complaining about the high cost of insurance. Rather than genuinely address the problem, the insurance industry […]

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Blocked sewage pipes – the curse of the baby wipes

LMI Claims have seen a number of water damage claims arise due to blocked pipes. While tree roots used to be the most common cause, the cause now is often baby wipes. Most are not biodegradable and therefore not suitable for flushing down the toilet. We have even seen the ones that claim to be flush-able causing problems. With an overflow from sewage it is […]

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Product Safety Recalls Australia – 24 July 2017

The latest recalls from Product Safety Australia includes the following: Honda Australia Pty Ltd — Honda Accord Read more Mercedes-Benz Australia/Pacific Pty Ltd — Actros Truck Read more Skoda Australia — MY17 Skoda Yeti and Rapid Read more Audi Australia Pty Ltd — Audi Q3 (8U) Read more Assassin Dirt Bikes — Assassin Scorpion Mini Bike Read more

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The need for continued learning

One of the great things about general insurance claims is that it covers such a wide diversity of issues, industries and of course people. Whenever I can, I attend seminars or conferences alike that will add to my professional knowledge. Last night, I attended an excellent one run by The International Association of Arson Investigators at the Police Forensics Laboratory in Macleod in Melbourne. For […]

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Latest claims rating now available

As an addendum to the Mansfield Awards which were presented last week in Sydney (see here for article), I am pleased to advise that the latest claims ratings as determined by complaint data recorded by the Financial Ombudsmen Service, where appropriate, and insured feedback and our regular survey are now available at www.ClaimsComparison.com. As always, I encourage people to consider the claims service when purchasing […]

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Mansfield Awards kick off in Sydney

Last night I was extremely pleased to witness the great response that The Mansfield Awards received from all those who attended. The night started with a video of an insured who went through a major fire and was so appreciative of the support he received from the insurance industry to allow him to put his “baby” and life back together. This was followed by the […]

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Nationwide recall sparked by asbestos-laden parts in off-road vehicles

A recent recall notice put out by Product Safety Australia has alerted to at least 18 models of popular Polaris motorbikes and off-roaders that contain asbestos parts. The recall means those who have these bikes can continue to ride them as normal, however concerns are raised when it comes to servicing and maintaining of the bikes and the exposure to these asbestos parts. The asbestos was identified […]

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