Sharing the knowledge – 2018 Vero Commercial Fire Data Base

Sharing the knowledge – 2018 Vero Commercial Fire Data Base

One of the basic philosophies of LMI Group is to share the knowledge we gain from the many claims we are involved in for the benefit of the insurance industry, business and the wider communities. Of course, there are others within the insurance industry that share this approach and we praise them for their efforts. Adam Matteson from Vero shared with me the Commercial Fire […]

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A good news story on travel Insurance

A good news story on travel Insurance

I have two posts about travel insurance today. This one is a fun one that highlights the importance of reading the policy that I read from the Stuff site. Ms Donelan Andrews, a high school teacher living in Georgia, US. She purchased a travel policy through a travel insurer I have never heard of, called Tin Leg a subsidiary of Squaremouth. Unlike the vast majority […]

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Where insurance can appear unfair and not in the best interests of the consumer

Where insurance can appear unfair and not in the best interests of the consumer

There are a couple of areas of the law that can appear to be unfair to an insured. A recent case has highlighted one. In Globe Church Incorporated v Allianz Australia Insurance Limited & Anor [2019] NSWCA 27 Globe Church argued that time started to accrue when the ISR insurers breached their obligations under the policy by not indemnifying Globe Church and not from the […]

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Yet another fire at a recycle centre while millions collected in taxes

Yet another fire at a recycle centre while millions collected in taxes

A metal recycle premises in Garbutt Queensland is the latest recycle company to have a fire. For a full list of the fires in this industry that occurred last year, please go to this post. Meanwhile Local councils across Melbourne are facing the growing prospect of having to dump tonnes of household recyclable material in landfill after the environment watchdog ordered a major recycling company […]

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LMI’s 20 years of service – what has it meant to you?

LMI’s 20 years of service – what has it meant to you?

This coming Monday, we celebrate 20 years of service to the insurance and wider communities. I would ask that if you have or are using one of our services, have benefited from one of our innovations that you share you your thoughts, experience etc as to what this has meant for you. While I will share any good news with the team as we gather […]

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Even before we get a chance to stuff up, we are being criticised by the media and politicians. Let’s get real.

Even before we get a chance to stuff up, we are being criticised by the media and politicians. Let’s get real.

I thought, with the long overdue departure of Karl Stefanovic, who so unfairly attacked the industry after the Brisbane floods that I stopped watching the Today Show, that we would be getting more balanced reporting by the media. However, no doubt picking up on the Deputy Premier’s call for banks and insurers to “lift their socks” and show compassion to North Queenslanders’ affected by the […]

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Reducing the risk following the fire in my home

Reducing the risk following the fire in my home

The fire in my home on Christmas night 2018 was a giant wake up call to me and I thought that I would share some risk management treatments I have been implementing personally. I have, no doubt due to my profession, been risk averse and I was already in the process of upgrading my gutter and roof system at home in view of what I […]

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Revisiting one claim in the light of the Royal Commission

Revisiting one claim in the light of the Royal Commission

Back in September I wrote explaining how I felt that an insured had been let down by his Corporate Travel insurer despite our best efforts. At the end of this post I have a link to the circumstances. When I read through the Royal Commission findings I noted Recommendation 4.7 – ‘Application of unfair contract terms provisions to insurance contracts’ in particular. This addresses a […]

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Product Recalls Australia – 30 January 2019

Product Recalls Australia – 30 January 2019

This week’s product recalls includes: Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz B and CLA Class Vehicles MY2018 Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz Sprinter 906 Vans MY2018 Kawasaki Motors Pty Ltd — Mule Pro-MX Models KAF700BKF & KAF700BDKF MY 2019 Electrical Home-Aids Pty Ltd — Hoover Dual Power Plus Carpet Washer REDARC Electronics — Tow-Pro Elite V2 Electric Trailer Brake Controller St John Ambulance […]

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Lessons learned by a fire in my home Christmas 2018

Lessons learned by a fire in my home Christmas 2018

A Christmas to remember. After helping people through home and business fires for nearly 48 years, ‘it did happen to me’, at around 10:30pm Christmas night. After only about 1 1/2 hours sleep that night I posted a quick note on Facebook with a few photos. The response I received was a complete surprise. There were a few common themes. The first which was only […]

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