One Email Makes It All Worthwhile

Business Interruption Insurance & Claims (5th edition)

It takes hundreds of hours to write a book on insurance and with the cost of printing, you never are financially rewarded for the effort that you put in, but that is not why most people make the effort. You do it because you want to help others and make a difference.

I was fortuneate enough to receive an email that made it all worthwhile to write my first book a decade ago. It has come along way and is now in its 5th edition. The email, for which I am extremely grateful that the sender to have taken the time to write, reads as follows:

Dear Allan

Firstly I would like to congratulate you on your Business  Interruption Insurance & Claims and Understanding the ISR Policy text books.

I have a particular interest in business interruption and have been working hard on this aspect of my Loss Adjusting.  I have the benefit of some good mentors who have been kind enough to invest considerable time in my development, which I have been most appreciative of.   However, I having read your Business Interruption Insurance & Claims text book cover-to-cover, many of the gaps in my knowledge have been filled.

Allan, the way of you structured the text (in both BI & ISR texts) is nothing short of brilliance, honestly.  One could be forgiven to slip into the usual grind of dry text book content but some how, and I’m not entirely sure how, you have constructed the text in a manner that the reader is captured into the content of the text and almost compelled to keep reading through from cover-to-cover.

I can honestly and genuinely confess that studying your text has played a major part in the development of my career.  Whilst I considered my practical experience coupled with my Chartered Loss Adjusting exams and ANZIIF’s General Insurance & Insurance Broking Diplomas have given me a good grounding, your texts
have just elevated me to a new height. For this I’m most grateful.

Unfortunately there is nowhere near enough ‘independent’ type material available to Insurance Professionals and you should be congratulated for your considerable efforts in this regard.

I look forward to working through your other titles and perhaps introducing myself if our paths cross.

All the best.

Yours sincerely,

David M

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