Justice Prevails Again

On May 26, I posted an article on two existing claims. Click here to read.

As a follow up to that post on both matters I would advise the following. On the first one, I ran into one of the fire investigators on this matter and he said that Erik from LMI South Australia determined that it was a valid claim on the first day he was appointed. He, like the rest of us, was pleased that justice prevailed.

On the second one, the insurer has contacted the Insured the same day and advised that on hearing of LMI’s involvement they have revised their offer and the claim will be met for the full sum insured. This, of course, is what it should have been from the beginning. Steve Manning who was assisting on the matter on a pro bono basis is delighted, but like me wonders why this was not done from the start and thereby avoiding the enormous stress felt by the Insured.