Introducing LMI PolicyComparison version 2.1
LMI PolicyComparison is about to celebrate its 10th anniversary. In that time over 3,000,000 comparisons have been done and the service has established itself as an indispensable research and eService tool to our subscribers in Australia and internationally.
A major factor in the success of our relationship with our subscriber base is our willingness to listen to our user’s feedback and act upon it to ensure we continue to deliver what you need to assist you as best as we can.
Since its inception in 2003, the LMI team have continuously introduced incremental improvements to the service. However, at the 10 year mark, I threw out a challenge to the PolicyComparison team to do something special. But what?
Who better to ask that our loyal users and with this in mind, we commissioned the independent market research firm of Brand Matters to ask. My sincere thanks to all of you that took the time to provide your input. Building on these recommendations and the beta trials conducted by selected users I am confident that your “user experience” will be considerably enhanced. To acheive this and to allow us to keep building on the product, meant rewriting / recoding the entire program from the ground up. Just a few of the improvements you will immediately see include:
- Faster speed
- Introduction of “most popular” comparison template (short version)
- Choice of traditional text or “new” icon views
- Ability to compare 4 policies at once, up from 3.
- Ability to save comparisons for easy retrieval
- Better and more contemporary look and feel
Having completed their work ahead of schedule, LMI PolicyComparison version 2.1 will be released at the close of business tonight (5pm Australian Eastern Standard Time) , ready for use when users arrive at work tomorrow Wednesday 25th September 2013.
While the revised site is very intuitive and you will be guided the first time with help boxes, there is a step by step user guide accessible at http://www.policycomparison.com/pci/usermanual/userguide.pdf.
In the unlikely event of your encountering an error message please advise firstname.lastname@example.org and one of our IT team will resolve the issue for you as quickly as possible.
While this is a significant improvement to LMI’s existing website please be assured that we will not be resting on our laurels. You can expect to see continual improvement reflected in further enhancements over the coming months.
I trust that this significant reinvestment by LMI Group for your benefit is well received. We welcome your feedback through comments or the “contact us” button on the LMI PolicyComparison website.