Dame Joan Collins thoughts on claims preparers

When Steve and I were over in London last, we met with the director Alex Balcombe of Harris Balcombe one of two firms vying for the title of the longest running claims preparation company in the world. They are one of the foundation members of the International Institute of Claims Preparers (“IICP”) and now have the 6th generation of the one family still involved.

Alex had to cut the meeting short as he had just been appointed to a claim for the well known English actress, author, and columnist Dame Joan Collins.

Now all the rectification work has been completed and the claim settled, Dame Joan offered her time to do a testimonial. What resonates with me in the interview is the way she explains the strength of the relationship that develops between the Insured and the claims preparer as they help them through a very difficult time of their lives. Like so many of the LMI team, the claims preparer becomes part of the Insured’s family.

To view the short video go to https://www.harrisbalcombe.com/video-testimonials/dame-joan-collins/

Well done Alex, it is this sort of care that we demand in our membership at the IICP.