Congratulations to the finalists & winners of the 2020 Mansfields, thanks to the sponsors and to the production team
I just want to add my hearty congratulations to all the finalists and winners in this year’s Mansfield Awards for Claims Excellence. Very well done to you all.
Rather than me retype it all, I take this extract from InsuranceNEWS breaking news.
Personal lines: The winner was Allianz. The other finalists were Australian Seniors, Millennium Underwriting Agencies and RACT.
SME property and casualty: The winner was Hollard Commercial Insurance (HCi). The other finalists were AFM, Catholic Church Insurances and Vero.
Corporate property and casualty: The winner was FM Global. The other finalists were Berkshire Hathaway Specialty Insurance Company, Liberty Specialty Markets and Zurich Insurance (Australia) Limited.
Specialty: The winner was Global Transport Insurance. Other finalists were Interruption Underwriting Agencies (IUA), NTI, RentCover and TravelCard.
The Gold Mansfield Award for overall excellence in claims: The winner was Vero. The other finalists were Allianz, Hollard/HCi and Zurich.
I personally want to thank the sponsors, Steadfast and icare. Words cannot express what your support means to The Mansfield Awards and to the children in Bengkulu, who benefit from the proceeds of this event.
I also want to thank the team from both InsuranceNews and LMI Group, who work tirelessly in the background to make sure the event goes off without a hitch each year. Special mention goes to Andrew Pitts, Head of LMI Media, who brought it all together, including roping his dad in to do the narration along with Madison Seymour, from InsuranceNEWS .
Hopefully, we will all be back together next year.
In the meantime, two things. Please, stress to your clients how important the claims service is, should they ever make a claim. Insurance is not about price, it is about protection. Just as receiving wrong advice can have a life changing impact on a customer, having poor claims service can be just as bad.
Lastly, if you missed the ceremony please watch and share it using this link.
Thank you.