NSW Introduces Mobile Detection Cameras

NSW Introduces Mobile Detection Cameras

More and more accidents are being caused on our roads by people using mobile phones while driving. A study completed by the Australian Government in 2011 revealed that 59% of mobile phone users used their phone while driving. It is time that something was done, and as of December, New South Wales will be the first State in Australia to take action by introducing mobile […]

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Drink driving exclusion when not over the legal limit

Drink driving exclusion when not over the legal limit

I received the following question recently which I have not had before so I thought I would share both the question and my answer with readers. Hi Allan, I hope you are enjoying your change at work, I’m sure this hasn’t stopped you from being involved with many things as you are so passionate about insurance! I have a question, which I hope you can […]

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One area we do not want to follow the United States

One area we do not want to follow the United States

With so much of what happens in the United States finding its way to Australia, one statistic worries me and should be of concern to government in that country. That is the life expectancy in the US has fallen every year for the last 3 years. Only Mexico has this decline with the rest of the world enjoying increasing life expectancy. I was not aware […]

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I support the increased fines for texting while driving.

I support the increased fines for texting while driving.

I saw with interest that the penalties for using a mobile phone in Queensland were being increased and that loss of licence would follow a second offence. Clearly this issue is one of the biggest causes of injury, death and property damage on our roads and many drivers are just not getting the message. My own wife was hit by a driver plowing through a […]

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What is the price for peace of mind?

What is the price for peace of mind?

If we aren’t being bombarded with political advertisements enough at the moment, we certainly are with advertisements selling motor insurance purely on the saving that can allegedly be made. Anyone who handles insurance claims on a day to day basis will tell you that no one remembers what the premium they saved was when a claim occurs. Everyone wants the Rolls Royce cover and service. […]

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Another example of why we need insurance

Another example of why we need insurance

On Saturday, one of our team was out fishing with a friend and was returning back to the boat ramp late afternoon to pull up the boat onto the trailer. While doing this, another SUV, valued in the range of $100,000 reversed down to launch a jet ski. The driver got back into the car upon launching the Jet Ski and then not realising the […]

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The real cost of car theft and staged accidents

The real cost of car theft and staged accidents

I was pleased to see that Queensland has rejoined the National Vehicle Theft Reduction Body. This is funded half by State Governments and half by the Insurance Industry. What blind Freddy can see, is that those named in gangland shootings also feature disproportionately in staged accidents, stand over tactics by dodgy panel beaters and car and mobile equipment theft. We even saw one gang insert […]

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1 Post – 7 Issues

1 Post – 7 Issues

My son read on one of my posts that his car, an Audi, had a recall. It was the second recall on this particular vehicle while his wife’s car, another Audi has had one. Doing the right thing he rang up and sort to have the matter addressed. The car was booked in this morning. Issue 1: motor vehicles are often the subject to recall […]

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What a week – I share two insureds’ (both from within the insurance industry) experience with claims.

What a week – I share two insureds’ (both from within the insurance industry) experience with claims.

Every day I spend an inordinate amount of time addressing claims that are off the rails. Here are just two emails that I received today. Neither seeking my help but just wanting someone to share their frustration on. I appreciate that you cannot turn an oil tanker around quickly, but if we are going to really consider the Insured’s customer experience we have to start […]

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2 alternative approaches to the ever increasing risk to us all by people by distracted while driving

2 alternative approaches to the ever increasing risk to us all by people by distracted while driving

As regular readers of my blog know I have been crusading for a while regarding texting and general use on mobile phones while driving. It needs to be addressed in view of the huge amount of needless accidents causing loss of life, serious injury and property damage. I applaud those insurers that are making it a blanket exclusion under motor vehicle policies and I see […]

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