Last night was the 10th Mansfield Awards for Claims Excellence held at the Establishment Ballroom in Sydney. The not for profit event in support of the Amal Mulia Orphanage for children with special needs was sponsored by Envest, Johns Lyng Group, Munich RE, Ignite Fire Investigations and LMI Group. The night was dedicated to two exceptional professionals that sadly left us this year, Tim Wedlock […]
Question on Co-Insurance after a total loss
I received the following question from a broker earlier this week. It is a question that I am asked from time to time so I thought I would share my answer with you. Hello Allan, Hope this message finds you well. A quick question if you don’t mind, please. Under an industry ISR Mark IV wording, would the co-insurance/average clause apply in the event of […]
Great to see the government is cracking down on dodgy claims operators
I read with interest in InsuranceNEWS.com.au that the government is cracking down on dodgy claims operators, with the article singling out credit hire and accident management companies. I have posted about their practices in the past for years now and have helped quite a few people who have been targeted by such firms including one of our staff here at LMI Group. Hopefully this is […]
LMI turns 27 today
In a fast-paced world, it’s vital to pause and celebrate the milestones that define us. Today, LMI Group marks its 27th anniversary, tracing our journey back to February 25, 1999. My deepest thanks go to the entire LMI team. Your dedication to supporting our clients and your tireless work in building the trusted brand we are today have made this achievement possible. I also thank […]
Does my Landlords Insurance Policy cover terrorism
This is the fourth post in a series that looks at the coverage afforded by various types of insurance products. The series was prompted by a large number of requests for clarification following the senseless attacks that are going on predominately in Melbourne and Sydney. These attacks would appear to fall within the definition of terrorism as set out in legislation. Today we look at […]
LMI Claims Conference
Realising the importance of ongoing learning, LMI held their annual conference for the claims team in Sydney last week. A wide range of topics were covered from an update on recent court cases involving general insurance claim decisions, a detailed analysis of the Reasonable Care Condition found in many policies by LMI Legal, lessons learned from business interruption losses by LMI Forensics, issues around storm […]
Reflecting on the first 25 Years of LMI Group
Today marks LMI Group’s quarter century of service to the insurance industry and wider communities. What better way to reflect on all that our dedicated team have accomplished but list 50 highlights from our first 25 years that you may not know (or have forgotten) the Group. As an aside, I tried to narrow this down to 25 for 25 but I was over this […]
What is a fair period for an insured to become barred from taking legal action against an insurer.
Many practitioners in general insurance felt that the Globe Church decision which found that the period started with the date of the initial damage, was unfair. In a era of claims where some insurers take a delay, deny, defend approach, it could be years for a claim to be formally denied. For example, I am handling an earthquake claim from the 2021 Melbourne earthquake where […]
Reflecting on 50 years in General Insurance
50 years ago today, I started my career in insurance by joining the claims department of the General Accident Fire and Life Assurance Corporation. What a great career choice I made as a young teenager. I have been thinking about the massive changes in technology, distribution and wordings much of which has been for the better but at the same time lament the change in […]
Promotions within LMI Legal
One of my many roles within the LMI Group is as a non-practicing Director of LMI Legal, which is a specialty insurance law firm primarily acting for insureds. Over the past 12 months, the team at LMI Legal have litigated many major cases and has achieved excellent results for our clients. Three of the cases feature in the various “year in review” papers circulating at […]