Time to recharge

Time to recharge

I am off on extended leave today and I cannot recall a time in my career where I have never felt in need of a break more than today. There has just been so many disappointments of late where I have taken claims into very senior personnel where clearly the decision to deny is, in my opinion not fair, reasonable, nor sustainable and to avoid […]

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Is travel insurance free with your credit card better than Corporate Travel Insurance?

Is travel insurance free with your credit card better than Corporate Travel Insurance?

Most insurance brokers and travel insurers would immediately say, of course not! Corporate Travel is the Rolls Royce of travel insurance. Well, free travel insurance with a credit card is better for one insurer when it comes to cancellation due to illness between the date of purchasing the tickets and the start of the travel. In this case, the Insured had been with the same […]

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If you cannot trust the police who can you trust

If you cannot trust the police who can you trust

I have written a lot of late about the loss of trust the public have in government, look at the farce of last week’s change of Prime Minister, big business, rip off trades people, solicitors involved in motor scams, etc. Of course, Insurance is wrapped up in this as well with the Royal Commission and some questionable actions by some in the industry. I do […]

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Has the customer been forgotten and if so what is the ultimate cost

Has the customer been forgotten and if so what is the ultimate cost

I start with a story outside insurance. As a claims person I have been taking photographs in a documentary format capturing the facts for nearly 40 years. While it is an important part of my professional life it has also developed into a hobby when I need to get my head out of some of the technical issues that I am literally bombarded with every […]

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Follow up to yesterday’s rant

Follow up to yesterday’s rant

My rant certainly generated a lot of feedback in the form of phone calls, emails and comments on the various social media links to this blog. This morning I see that someone in NSW accused of lighting fires has again been allowed out on bail. Arson along with murder was once a capital crime showing the seriousness of the crime in the eyes of society. […]

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Blog Question Comment: Police not assisting in advising vehicle owner’s details

Blog Question Comment: Police not assisting in advising vehicle owner’s details

In response to my post about making sure it is safe to exchange details with the third party in a motor vehicle accident, I received the following comment. Hi Allan, Further to your latest article regarding the car jacking and obtaining TP [third party] details through the Police. We have found that within South Australia this is a lot harder than what it must be […]

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Thanks InsuranceNEWs and all those that wrote

Thanks InsuranceNEWs and all those that wrote

Just a quick post to thank Terry McMullan and the team from InsuranceNEWS for picking up on my blog post on Monday about the effect that the Australian Government’s decision to remove Insurance Loss Adjusting from the Skilled Migration Program will have on our industry. A number of people saw either the InsuranceNEWS article or my blog post and have written in expressing their concern. […]

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Loss Adjusters removed from Skilled Migration Program – Please help change the Government’s mind

Loss Adjusters removed from Skilled Migration Program – Please help change the Government’s mind

Following political pressure about the number of home invasions and other crimes being committed by immigrants and the routing of the visa system by far too many,¬† the Australian Government have done away with the 457 Visas, and as part of this have removed insurance loss adjusting as an occupation/profession that is able to come into Australia. From what I gather, this is not for […]

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Reduce funding of ASIC when the Royal Commission showed up so many problems and risk from natural disasters continuing to be ignored

Reduce funding of ASIC when the Royal Commission showed up so many problems and risk from natural disasters continuing to be ignored

When I started this blog I did not have any intention of discussing political issues but wanted to focus on general insurance. I am into politics and do not belong to any political party nor do I vote for the same party at each election. I try and make an informed decision based on the promises of each side. With this background,¬†decisions by governments do […]

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Which small businesses have mandatory data breach reporting obligations? + 1st Quarter statistics

Which small businesses have mandatory data breach reporting obligations? + 1st Quarter statistics

Another topic I have written a lot on is the Federal Government’s mandatory reporting regime. I have been asked many times to explain the obligations on small business and so I outline them below. After that I provide some stats at a high level on the first quarter reporting. From 22 February 2018, the Notifiable Data Breaches scheme (“NDB scheme”) requires a wide range of […]

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