The Supreme Court of New Zealand, the highest court in that country, brought down an important decision last week (27 August 2014) where there have been multiple earthquake claims. The history of the case is that the Supreme Court allowed an appeal by Ridgecrest, a company which owned a building formerly at 215 Gloucester St, Christchurch. The Court ruled that Ridgecrest’s policy underwritten by IAG, provided coverage for each earthquake event […]
I prepare anywhere between 1 and 4 expert reports on insurance matters each month. Typically, my work involves an issue of policy interpretation, availability of coverage or calculation of the loss (quantum). A number of people have contacted me of late to ask advice, as they are being asked to prepare a report for the first time. From the large number of barristers and lawyers […]
Having an arsenal of experts that you can trust is one of the most important assets to have as an underwriter, broker or claims expert. Recently, I was asked to provide a reference to a stamp and coin dealer that I have relied on for around 40 years. Les Sheward of Eljay Stamps and Coins has been of great help to me in pre and […]
This is the headline from ABC News on the 23rd February 2012. To read the entire article please go to http://www.abc.net.au/news/2012-02-23/insurance-ombudsman-urges-staff-training/3847102. In a nutshell Ombudsman John Price told AM there must be a greater focus on training and communication in the industry to ensure frontline staff provide customers with clear information. Policies do not clearly inform individuals, and it’s not only the consumer that’s confused […]
I am involved in examining a house fire where the owners had elected not to renew their home insurance and sadly the home was destroyed in a fire 6 months later. They are looking at every possible way to look at anyone who may have been in the smallest way responsible, not looking at the person themselves but simply looking as to whether they had […]
I have been invited to be registerd in the directory of University of New South Wales Global Consulting and Expert Opinion Services (CEOS) I have accepted the invitation and completed all the formalities today.