We at LMI, LMI College and Aequum Adjusters are keen to help with the development of those in the industry and have been pleased to volunteeer our time to the Young Insurance Professionals in the Northern Territory with their annual conference starting tomorrow. Both Steve Manning and I have been presenting at the conference since its inception over 10 years ago and it is great […]
Reflecting on the first 25 Years of LMI Group
Today marks LMI Group’s quarter century of service to the insurance industry and wider communities. What better way to reflect on all that our dedicated team have accomplished but list 50 highlights from our first 25 years that you may not know (or have forgotten) the Group. As an aside, I tried to narrow this down to 25 for 25 but I was over this […]
LMI PolicyComparison.com turns 20!
The upcoming NIBA Conference marks the 20th anniversary of the official launch of LMI’s PolicyComparison.com. The origin of this valuable research site for both brokers and underwriters goes back 23 years to early 2000. Let me explain. LMI Group was given life on the 25th February 1999, primarily handling claims. Within a short time, I noticed that Insured’s were being advised to change Insurer to […]
Come visit the LMI Team at the 2023 Northern Territory Insurance Conference
One of the highlights for Steve and I is attending and presenting at the Northern Territory Insurance Conference. From its commencement in 2012, the Territory Insurance Conference has been very well attended. It is testament to the organisers, the Young Insurance Professionals (YIPs), that so many organisations have come on board to sponsor the event, and I join with the YIPs in thanking them for […]
Please visit the LMI team and I at the 2019 Northern Territory Insurance Conference
One of the highlights for Steve and I is attending and presenting at the Northern Territory Insurance Conference each year. From its very start 7 years ago the Territory Insurance Conference has been very well attended and it is testament to the organisers, the Young Insurance Professionals (YIPs) that so many organisations have come on board to sponsor the event and I join with the […]
Mansfield Awards Feedback Survey Closing 30th June!
I appreciate it is the busy period of the year with 30 June, but the close off for feedback for The Mansfield Awards for Claims Excellence is Sunday night, 11.59pm, 30th June 2019. The whole idea behind the awards is to recognise those claims departments that are doing the right thing and to drive positive change in those who aren’t. With the trust in our […]
You never stop learning
I have been off air over the past week or so as I was preparing for a major international conference on risk and the insurance business in history. The conference was one of the best that I had attended with an enormous amount of learnings as well as making important new contacts in the academic community. Through my association with Professor Robin Pearson of Hull […]
Have we learned anything in claims from the Royal Commission?
The Royal Commission really brought out a few reoccurring themes. One was all about culture, a second about failure to act in good faith and third considering the customer experience. Linked to this are two issues that keeps popping up, and I have written on both before. The first is certainty of contract and the second is treating the insured fairly. Earlier this week I […]
7th Asia Insurance Brokers’ Summit
I am pleased to be speaking next week at the 7th Asia Insurance Broker’s Summit alongside some of the most dedicate insurance broking professionals in Australasia. The conference is being held in Jakarta, Indonesia on the 5-6th March. I share the conference agenda/brochure below for anyone who may be interested: It is close but it not too late to get along, register: http://www.asiainsurancereview.com/Events/Register/Asia/airbrokers2019
Conference Reminder: Risk and the Business Insurance in History
With this year rushing to an end so quickly, I thought that I would remind everyone of the great conference being held next year in Seville, Spain from the 11th to the 14th June, 2019 on the History of Insurance as a Business. The conference has been many years in the making and experts from around the world will be presenting on the topic. The […]