The floods in Townsville should put an end to any talk of a mutual

The floods in Townsville should put an end to any talk of a mutual

Over the past couple of years there has been much talk of setting up a mutual to cover property risks in North Queensland. The reality is, had one been set up, this one event occurring in the first year of operation would have more than likely bankrupted the mutual and those that Insured through the mutual would have lost their premium and found themselves inadequately […]

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Corollary to the earlier post on denied claim

Corollary to the earlier post on denied claim

Further to my post earlier this week about the Corporate Travel insurance claim that was not honoured, I learned from the broker following my post that he has cancelled all the policies he had with that travel insurer including a scheme for a professional body. As the claim was in fact insured by two policies, the amount that this insurer would have had to contribute […]

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Reducing the risk following the fire in my home

Reducing the risk following the fire in my home

The fire in my home on Christmas night 2018 was a giant wake up call to me and I thought that I would share some risk management treatments I have been implementing personally. I have, no doubt due to my profession, been risk averse and I was already in the process of upgrading my gutter and roof system at home in view of what I […]

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The grim list of fires in recyling

The grim list of fires in recyling

A long standing friend and supporter of this blog, Adam Matteson of Vero has compiled a list of the fires that have involved the Recycling Industry in 2018. We at LMI have been commissioned to assist Insured’s on a number of these fires, have conducted many risk management audits and I have addressed the Victorian Waste Management Association – but even with all this first […]

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Doing the right thing

Doing the right thing

Over the past 12 months, we have seen the Royal Commission looking at both Banking and the Insurance Industries and identifying behaviour which confirms societies view of the Finance sector in that insurance is a vital part. Of course, it is not just the insurance and finance sector which has been pulled into disrepute lately, with the hospital systems, particularly in Queensland, the construction industry […]

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2 x Storm and tempest issues

2 x Storm and tempest issues

When I started in insurance, storm and tempest to fences was excluded property. This remains the case in many commercial policies although some have sub-limits. While stationed in Perth from mid-1990 to September 1991, one insurer started to offer storm and tempest cover to fencing. At the time, my thought was: do you know the pandora’s box you have just opened up? Yet the market […]

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Lessons learned by a fire in my home Christmas 2018

Lessons learned by a fire in my home Christmas 2018

A Christmas to remember. After helping people through home and business fires for nearly 48 years, ‘it did happen to me’, at around 10:30pm Christmas night. After only about 1 1/2 hours sleep that night I posted a quick note on Facebook with a few photos. The response I received was a complete surprise. There were a few common themes. The first which was only […]

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When will the waste industry learn

When will the waste industry learn

The reality is, there has been a raft of fires in the waste industry all around Australia. I spoke at the Victorian Waste Management Conference back in July last year, and listed the reported fires and pointed out that their industry had more fires than the restaurant industry with the actual number of waste and recycling centres being the number of restaurants in this country. Unless […]

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LMI have activated our Catastrophe Response Plan

LMI have activated our Catastrophe Response Plan

In view of the number and severity of the storms that have hit so much of Australia over the past week or so, LMI have activated our Catastrophe Response plan to ensure that we maintain our high standard in assisting Insureds. Claims experts from other offices have gone to the aid of our team in Sydney following last night’s hail storm and we expect that […]

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Spotlight on claims – when things go right!

Spotlight on claims – when things go right!

The storms across the east coast of Australia effected many businesses, one being a well known reception centre in Melbourne who had damage to ceilings, carpets and fixtures and fittings. With 2 weddings to be hosted over the weekend it needed a super human effort at a time when their is a massive demand to get things happening and allow the weddings to go on […]

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