What is the price for peace of mind?

What is the price for peace of mind?

If we aren’t being bombarded with political advertisements enough at the moment, we certainly are with advertisements selling motor insurance purely on the saving that can allegedly be made. Anyone who handles insurance claims on a day to day basis will tell you that no one remembers what the premium they saved was when a claim occurs. Everyone wants the Rolls Royce cover and service. […]

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LMI Group – 20 years later

LMI Group – 20 years later

Little did I know when I started the LMI Group at the kitchen table in my home on the 25th February 1999 that it would have developed into the diversified group in every sense of the word that it is today. While the geographical spread and range of services has grown exponentially during these 20 years, and the words have been moved around, the core […]

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My wife and I have our kitchen back!

My wife and I have our kitchen back!

As I reported a month or so back our home caught fire on Christmas day. As ours is a period home, the cornice was not readily available so there was a delay in repairs. As soon as the cornice was up the trades all came in and we now have our kitchen or most of it back. The room where the fire started is still […]

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The grim list of fires in recyling

The grim list of fires in recyling

A long standing friend and supporter of this blog, Adam Matteson of Vero has compiled a list of the fires that have involved the Recycling Industry in 2018. We at LMI have been commissioned to assist Insured’s on a number of these fires, have conducted many risk management audits and I have addressed the Victorian Waste Management Association – but even with all this first […]

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Spotlight on claims – when things go right!

Spotlight on claims – when things go right!

The storms across the east coast of Australia effected many businesses, one being a well known reception centre in Melbourne who had damage to ceilings, carpets and fixtures and fittings. With 2 weddings to be hosted over the weekend it needed a super human effort at a time when their is a massive demand to get things happening and allow the weddings to go on […]

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Is it time to rethink how we handle claims?

Is it time to rethink how we handle claims?

I read with great interest an article from Macquarie Research that property claims have increased by around 4% in a non cat year. I keep coming back to the point that we are being penny wise and pound foolish when it comes to claims handling. When I started as a loss adjuster, we were taught to identify if the loss was covered and if so […]

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