The 9th annual Mansfield Awards for Claims Excellence will be held at The Establishment at 252 George St, Sydney NSW 2000 starting at 5pm on Thursday 31 July 2025. The Awards acknowledge and celebrate the extremely important and often overlooked work of claims teams in Australia. It is a great night any everyone is invited to attend. You can purchase your tickets to this completely […]
A quick reminder following a loss.
Following a major insured event, it is often necessary for an insured to relocate, all or part of their business, or in the case of a domestic claim, to alternate premises. With all the stress of the event, finding a new premises suitable to their needs, and managing the move, the ongoing recovery and resinstatement process it is often overlooked to arrange insurance both property/business […]
LMI appointed to assist following the arson attack on the Adass Synagogue in Melbourne.
In the early hours of 6th December, 2024, the Adass Isreal Shul (Synagogue) was set on fire by at least 2 arsonists in what appears to have been a brazen anti-sematic attack. It was fortunate that their were members of the community inside the building in prayer at the time, despite it being very early in the morning and they disturbed the perpetrators. Nonetheless the […]
LMI Claims Conference
Realising the importance of ongoing learning, LMI held their annual conference for the claims team in Sydney last week. A wide range of topics were covered from an update on recent court cases involving general insurance claim decisions, a detailed analysis of the Reasonable Care Condition found in many policies by LMI Legal, lessons learned from business interruption losses by LMI Forensics, issues around storm […]
Please help make this year’s Mansfield Awards the best ever!
The 2024 Mansfield Awards for Claims Excellence are just over 3 months away and we could really do with your help with ensuring the best of the best win. If you have had a claim yourself or are an adviser who has had a client or clients have a claim, we would really appreciate your taking a few minutes to rate the claims service. To […]
A reminder to review Sub-Limits
I think we all know the importance of reviewing declared values, sums insured and or Limits of Liabilty every year. This is extremely important at the moment with construction costs escallating as much as they have in the past. The same issue is there for machinery and plant, other contents and replacement stock. In addition to this the Australian dollar has fallen in value with […]
Reflecting on the first 25 Years of LMI Group
Today marks LMI Group’s quarter century of service to the insurance industry and wider communities. What better way to reflect on all that our dedicated team have accomplished but list 50 highlights from our first 25 years that you may not know (or have forgotten) the Group. As an aside, I tried to narrow this down to 25 for 25 but I was over this […]
LMI PolicyComparison.com turns 20!
The upcoming NIBA Conference marks the 20th anniversary of the official launch of LMI’s PolicyComparison.com. The origin of this valuable research site for both brokers and underwriters goes back 23 years to early 2000. Let me explain. LMI Group was given life on the 25th February 1999, primarily handling claims. Within a short time, I noticed that Insured’s were being advised to change Insurer to […]
Congratulations & Thanks to the 2023 Mansfield Awards for Claims Excellence Finalists, Winners and Sponsors
Last evening the 7th Annual Mansfield Awards for Claims Excellence were held at a gala event at the Establishment in Sydney. The judging of these awards takes a massive effort with 755 ratings for 242 insurer brands. It was pleasing to see that more of the claims ratings went up during the past 12 months than went down, a reversal of what occurred last year. […]
Just 3 weeks to go for the 2023 Mansfield Awards for Claims Excellence
Just a reminder that there is only 3 weeks to go before the 2023 Mansfield Awards, which is now in its 7th year! The awards night will be held at The Establishment Ballroom, located at 252 George St, Sydney. The function starts at 6pm, with the awards portion running for approximately 1 hour, during which 6 awards will be presented. The awards are: You can […]