Our politicians are so out of touch!

Our politicians are so out of touch!

It was reported last week that Assistant Treasurer Mr Sukkar (Liberal) called on the State Government in Queensland (Labor) for the removal of stamp duty on insurance in North Queensland. When asked the appropriate question as to whether he would ask the New South Wales government (Liberal) to do the same he said that it was not such an issue in that state. First up, […]

Read Me

Isn’t your home worth good insurance?

Isn’t your home worth good insurance?

The old saying goes that every person’s home is their castle. Castles were made to be protected, as like the modern home, they house the people and possessions that mean the most to us. A good insurance policy by its very nature is the last line of protection. The reality is that even the best maintained property can be subject to an accidental fire, storm […]

Read Me

We need uniform laws around bushfire zoning

We need uniform laws around bushfire zoning

As my wife and I were to attend a recent insurance conference on the Gold Coast we flew up a day early so that we could catch up with some very long standing friends. They had moved from their beautiful ocean side apartment up to a 10 acre block in the Tallebudgera Valley. This is in the Gold Coast hinterland. They had only recently purchased […]

Read Me

Now is the time to raise ESL with the NSW Government

Now is the time to raise ESL with the NSW Government

After every mass shooting in the US the National Rifle Association come out and say this is not the time to have the debate. Well this is in fact, the best time to have the debate for the community, perhaps not for the NRA. The same is happening here about the Emergency Services Levy in NSW. As I reported earlier today the fire services are […]

Read Me

Emergency Services Levy – the added cost to insurance

Emergency Services Levy – the added cost to insurance

A few weeks ago when I was watching the disturbing photographs of the bush fires in Queensland and New South Wales they showed footage of the Premier of New South Wales meeting with volunteer fire fighters. I wanted to post something at the time, but did not feel it appropriate when people’s lives and homes were at risk, but the thought crossed my mind. How […]

Read Me

Large gum trees in residential areas pose a threat to life and property

Large gum trees in residential areas pose a threat to life and property

Like most people I am all for protecting the environment and greening our towns and cities but we do need to balance this with the risk to life and property. Today in much of South East Australia strong winds are again forecast. As a child growing up in Brisbane I always thought of August as Kite month. While the weather is great for kites it […]

Read Me

Beware harsh exclusions that turn the policy into junk insurance

Beware harsh exclusions that turn the policy into junk insurance

Over the past few years more and more claims have been brought to my attention where the client cannot believe that their claim has been denied. The cases that I refer to are ones where the claim has been denied for faulty workmanship, faulty design or faulty products/materials and there is no write back provision for subsequent damage to the property from a peril not […]

Read Me

Messages from Mansfield Awards

Messages from Mansfield Awards

On Thursday night, the 3rd Annual Mansfield Awards for Claims Excellence were held in Sydney. It was great to see so many claims teams and senior management supporting their teams in attendance. While the night shone a beacon on those that truly embrace the important promise that quality insurance and claims service delivers it also highlighted a number of important issues. Gary Dransfield from Suncorp […]

Read Me

The latest ratings updates are now on ClaimsComparison.com

The latest ratings updates are now on ClaimsComparison.com

Anyone who has ever had a claim realises how important the claims service of their insurer is at the moment of truth. This extends to any company or individual that is acting on behalf of the insurer during the claim process such as loss adjusters, investigators, panel builders, lawyers, engineers etc. At the end of the day, the Insured who often does not know who […]

Read Me

An Enquiry into the construction industry is long overdue

An Enquiry into the construction industry is long overdue

The long list of failures to deliver safe buildings continues to grow following the fires in high rise buildings with non conforming building materials, the walkway collapse between the Alluvian building and West Australia Square in Perth and the severe cracking in several buildings in New South Wales. Add to this the ever increasing list of faulty products being imported into Australia including electrical wiring […]

Read Me