Recently I was at a conference and at the final dinner was sitting next to a young lady who relayed an event in her life where she paid a huge price for thinking she could save some money by not insuring her car while she was enjoying a overseas holiday. Her logic was the car would be parked off the street in her family’s driveway […]
Question on Co-Insurance after a total loss
I received the following question from a broker earlier this week. It is a question that I am asked from time to time so I thought I would share my answer with you. Hello Allan, Hope this message finds you well. A quick question if you don’t mind, please. Under an industry ISR Mark IV wording, would the co-insurance/average clause apply in the event of […]
Insurers at their best at a shocking time
General Insurance is often demonised even before it has a chance to mess up after a natural disaster. Over the years, I have seen many heartwarming cases where insurers have gone out of their way to help customers and their communities in their hour of need. It was for this reason that I worked to help create the Mansfield Awards for Claims Excellence coming up […]
Significant fine for data breach
I read an article in Lexology that I thought was important enough to share with our readers. ‘The Australian Securities and Investments Commission (ASIC) has secured a Federal Court ruling requiring FIIG Securities Limited (FIIG) to pay $2.5 million in civil penalties for longstanding failures in cyber security and data protection.1 The ruling marks the first time the Federal Court has imposed civil penalties for cyber […]
Business Interruption Master Class starts 15 October
I have had a great deal of requests to run another 4 part Business Interruption Master Class. This is one of my favourite subjects and an area of general insurance that is so very important. As such we will be running a weekly 1.5 hour session on-line each Wednesday for four weeks starting from 15th October at 1pm. The course is suitable for those new […]
Looking for a solution to the mould problem
We at LMI have been working with Endangered Heritage to reduce the cost of mould claims to the general insurance industry and equally important to reduce the risk of occupational health and safety issues that can and do arise. Endangered Heritage is currently running a survey on the subject. It only takes 2 minutes. It will not lead to any marketing campaign or you being […]
ISR Master Class
I am hosting a 4 part training session on the ISR Policy starting on 27th August 2025. Each session will run on line for approximately 1.5 hours over 4 weeks. The course is suitable for those new to the ISR policy right through to experienced hands and covers all sections of the policy starting with the all important policy schedule in week 1. Places are […]
Update on Adass Synagogue Fire Bombing
Readers will recall the news footage of the attack on the Adass Synagogue in Melbourne. The facility provided much more than a place of worship to the local community and was in fact the heart of the local area. To maintain as many services as possible for the congregation, a short-term temporary marque was erected at a near-by school while a longer-term site was sourced. […]
LMI activates our Catastrophe Response Plan
Having attended every major natural catastrophe as LMI since 1999, both LMI Group and Aequum Adjusters have activated their respective Catastrophe Response plans putting in place the resources required to respond to the expected claims from Cyclone Alfred. We naturally hope that the cyclone changes course again and moves away from the coast but if the predications are correct and it will hit landfall in […]
Mistakes in setting sums insured / declared value where the Insured elects an Indemnity Period of less than 12 months.
I recall the very first business interruption claim I did was for a risk in Toowoomba and to my horror found that the Insured had only declared 3 months insurable gross profit with a 3-month Indemnity Period. That sum insured had not been reviewed for many years and as a result of 100% average, as it was on that policy, the client received only 6.9% […]