The 2024 Mansfield Awards for Claims Excellence are just over 3 months away and we could really do with your help with ensuring the best of the best win. If you have had a claim yourself or are an adviser who has had a client or clients have a claim, we would really appreciate your taking a few minutes to rate the claims service. To […]
Beware of allegation of breach of copyright
Earlier this week LMI received a contact us message from our website claiming that a photograph or photographs on our website were subject to copywrite. LMI have a strict rule around the publishing of photographs and we only use photos one of our team took, a customer or broker we know and trust took and gave us permission to use or stock photographs from a […]
Lithium Batteries a risk management issue.
I read this morning that the NSW Fire and Rescue have today reported that there have been 45 fires directly related to lithium batteries since the beginning of the 2024 year. Sadly also two people have lost their lives in the fires and possibly a third yet to be confirmed. The reality is that Lithium batteries are in many items today and we need to […]
Time to review Gross Rentals Values
One of the ever increasing costs of being a landlord, particularly in Victoria is land tax and property rates. The values of properties are being reviewed by state governements and/or local councils and it is going up year on year. Another trick that some States Governments have introduced, and I again use Victoria as an example is that the property owner only has 60 days […]
Is the Indemnity Period long enough
In the claims we are handling we are seeing more and more that the Indemnity Period runs out before the business returns to normal. This is due to a number of issues including but not limited to: The final point has promoted LMI to include in our service a clinical psychologist to assist clients during the process. Click here for more details. With this background […]
Reflecting on the first 25 Years of LMI Group
Today marks LMI Group’s quarter century of service to the insurance industry and wider communities. What better way to reflect on all that our dedicated team have accomplished but list 50 highlights from our first 25 years that you may not know (or have forgotten) the Group. As an aside, I tried to narrow this down to 25 for 25 but I was over this […]
A reminder on what not to do when selecting a short Indemnity Period under a traditional Business Interruption policy.
I was copied in on an email that one of my mentors, Murray Rowley, head of LMI Mining and runs our Gold Coast Office, wrote to one of his regular clients. Murray was one of the two Chartered Accountant, Chartered Loss Adjusters who thoroughly trained me in Business Interruption claims. The topic of his email is such an important issue that it was worth sharing […]
An old text scam has reappeared and a new email one
I received the text below as I was up a ladder on the weekend changing out a failed LED light. I started to reply before I realised that I needed to check the senders number, and of course it was not from either of my children. Then this morning, I received an email from our cyber security team at LMI IT to warn me of […]
Celebrating 24 years of service to the general insurance industry
Tomorrow, the 25th of February 2023 marks the 24th anniversary of the start of the LMI Group. During that time we have assisted thousands of claimants with their claims, and introduced world leading online services that take the lessons learned from claims, and use them to assist brokers and underwriters be better at their job, and to move the emphasis from price to protection. These […]
Australia now has a new fire danger rating system
As from 1st September 2022 a new and nationally consistent bushfire danger rating system starts across Australia, providing clearer and more accurate information to communities at risk of bushfire. The Australian Fire Danger Rating System brings together the latest science and knowledge of fire behaviour, and is supported by extensive community research. It is the most significant change to the fire danger rating system in […]