Recently I was at a conference and at the final dinner was sitting next to a young lady who relayed an event in her life where she paid a huge price for thinking she could save some money by not insuring her car while she was enjoying a overseas holiday. Her logic was the car would be parked off the street in her family’s driveway […]
Finalists Named as Countdown Begins for 10th Annual Mansfield Awards for Claims Excellence
The 10th annual Mansfield Awards for Claims Excellence will be held at The Establishment at 252 George St, Sydney NSW 2000 starting at 5pm on Thursday 27th August 2026. Supply is limited; however you can still purchase tickets here Mansfield awards With 2 weeks to go the 2026 Mansfield Awards for Claims Excellence, the judging committee have announced new categories and named the finalists in […]
Nominations close tomorrow for the Mansfield Awards – Have you got your ticket
The 10th annual Mansfield Awards for Claims Excellence will be held at The Establishment at 252 George St, Sydney NSW 2000 starting at 5pm on Thursday 27th August 2026. The Awards acknowledge and celebrate the extremely important and often overlooked work of claims teams in Australia. Nominations for the awards close tomorrow Tuesy 30th June 2026. It is a great night any everyone is invited […]
Smoke alarms in the home – the regulatory requirements are inadequate
In view of the engagement with our community, following our analysis of the Swiss nightclub fire, Terry Jackson and I explore how we believe the current regulatory requirements in some jurisdictions are inadequate to protect the life of the occupiers. I hope that most people, and certainly those of us in the general insurance industry are aware of the legal requirement to have smoke alarms […]
Question on Co-Insurance after a total loss
I received the following question from a broker earlier this week. It is a question that I am asked from time to time so I thought I would share my answer with you. Hello Allan, Hope this message finds you well. A quick question if you don’t mind, please. Under an industry ISR Mark IV wording, would the co-insurance/average clause apply in the event of […]
Reflecting on a claim
Last Thursday, I posted an article on the nightclub fire in Switzerland. Then on Friday, I posted a couple of thoughts triggered by that fire. Watching the video of people filming the fire starting sent shivers through me thinking that many of them most likely perished in that fire. It also brought back a liability claim that I investigated more than 10 years ago which […]
Great to see the government is cracking down on dodgy claims operators
I read with interest in InsuranceNEWS.com.au that the government is cracking down on dodgy claims operators, with the article singling out credit hire and accident management companies. I have posted about their practices in the past for years now and have helped quite a few people who have been targeted by such firms including one of our staff here at LMI Group. Hopefully this is […]
LMI turns 27 today
In a fast-paced world, it’s vital to pause and celebrate the milestones that define us. Today, LMI Group marks its 27th anniversary, tracing our journey back to February 25, 1999. My deepest thanks go to the entire LMI team. Your dedication to supporting our clients and your tireless work in building the trusted brand we are today have made this achievement possible. I also thank […]
Significant fine for data breach
I read an article in Lexology that I thought was important enough to share with our readers. ‘The Australian Securities and Investments Commission (ASIC) has secured a Federal Court ruling requiring FIIG Securities Limited (FIIG) to pay $2.5 million in civil penalties for longstanding failures in cyber security and data protection.1 The ruling marks the first time the Federal Court has imposed civil penalties for cyber […]
Anti burst flexi hoses
With burst flexi hoses being such an issue, particularly in strata and home situations, Steve Manning and I have been researching ways to reduce the risk of damage. We have tested a number of shut of valves but over the weekend while in at Trade Link Plumbing Supplies I struck up a conversation with the store manager and she introduced me to a new range […]