2025 Mansfield Awards – Recap

2025 Mansfield Awards – Recap

The 9th Annual Mansfield Awards for Claims Excellence were held last evening in Sydney to a new record turnout.

This year’s event was dedicated to two exceptional highly regarded loss adjusters who we lost this year, Paul O’Sullivan and Murray Rowley.

Following record participation in the survey, 1,344 ratings were awarded from 2 to 5 stars. The movements in ratings were as follows.

The split between the various ratings is as follows:

The new/updated ratings will appear on ClaimsComparison.com later today.

From these results the finalists and winners of the Mansfield Awards were determined. In addition, two other awards were presented. The first was the inaugura Service Provider of the Year Award and the second the very popular Purple Mansfield for going above and beyond.

Here are the finalists and winners in the order in which the Awards were presented.

Personal Lines – Presented by Insuraplex Builders

Finalists

  • AAMI
  • Allianz
  • Chubb
  • Hollard/Real Insurance
  • RAA
  • RACQ
  • RACV
  • Suncorp

And the winner is Allianz

SME Property and Casualty – Presented by Insuraplex Builders

Finalists

  • Allianz
  • Brooklyn Underwriting
  • Chubb
  • Vero

And the winner is Vero

Corporate Property and Casualty – Presented by RestorX

Finalists

  • Allianz Australia Insurance Limited
  • Berkshire Hathaway Specialty Insurance
  • FM
  • Liberty Special Markets
  • Vero
  • Zurich Australian Insurance Limited

And the joint winners are FM and Vero

Speciality Lines – Presented by iCare

Finalists

  • Arch Underwriting at Lloyd’s
  • Brooklyn Underwriting
  • EBM Rent Cover
  • Interruption Underwriting Agencies. (IUA)
  • NTI Limited
  • PassportCard Australia Pty Ltd

And the joint winners are NTI Limited & PassportCard Australia Pty Ltd

Workers Compensation Claims Team of the Year – Presented by iCare

Finalists

  • GIO
  • QBE Insurance Group Limited
  • Allianz Australia Insurance Limited

And the winner is Allianz Australia Insurance Limited

Purple Mansfield – Presented by LMI Group

Joint Winners

Christopher Tsalikis – Allianz Australia Insurance LIMITED

Lachlan Herring – PASSPORTCARD Australia Pty Ltd

Gold Mansfield: – Presented by LMI Group

Finalists

  • Allianz
  • FM
  • NTI Limited
  • Passport Card Australia Pty Ltd
  • Vero

And the winner is Vero

As always, the Mansfield Awards are a not-for-profit event with the proceeds of the evening going to the Amal Mulia Orphanage in Bengkulu.

We thank our generous sponsors, iCare, Insuraplex and Restorx without whose support we could not hold this event.

Finally, a big thank you to our keynote speaker Victoria Pearce from Endangered Heritage who delivered a thought-provoking talk and our energetic master of ceremonies, Keyan Kramer.

Photographs from the night will be available shortly on the Mansfield Awards website.

I look forward to hosting you all at the 2026 year’s event which will mark 10 years of this prestigious award event.

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