Even the Government doesn’t fully understand insurance

Even the Government doesn’t fully understand insurance

On the business.gov.au website under a section looking at Market Stall‘s, they describe public liability insurance as the following: “Public liability insurance protects you against claims for property damage and bodily injury such as a product you’ve sold negligently causing a fire.” [Source: business.gov.au] As anyone in the insurance industry knows, this is not public liability but product liability. Thank you Kay Jackson from Simplex […]

Read Me

Product Recalls Australia – 7 August 2018

Product Recalls Australia – 7 August 2018

This week’s product recalls includes the following: Metcash — Black & Gold Mixed Vegetables 1kg Blackall Country Cheese Pty Ltd t/as Woombye Cheese Company – various cheeses Protein Supplies Australia — Lactose Free Whole Milk Powder Digital Safety Pty Ltd t/as BullEx Australia — Suppower Battery Charger Model M180600 Honda Motorcycle and Power Equipment Pty Ltd — Honda CRF250R GPC Asia Pacific — 6000 kg […]

Read Me

Product Recalls Australia – 31 July 2018

Product Recalls Australia – 31 July 2018

This week’s product recalls includes: Volkswagen Group Australia Pty Ltd trading as Skoda Australia — Fabia II, Fabia III, Roomster, Rapid, Yeti, Octavia III, Superb II, Superb III & Kodiaq 2 Bucks Plus Loose Change — Gold Framed Sunglasses Ambient Lounge — Ottoman Lightforce Australia — Lightforce LiFePO4 Battery Charger Elegomall – Elego Magnetic Ball Metcash — Black & Gold Crumbed Fish Portions 500g DNZ […]

Read Me

Helping get the message out…

Helping get the message out…

I have recently been assisting in getting the message out about often misunderstood and confusing insurance topics. Here are a couple of recent articles I have made comment on for the author: How to save money on roadside assistance and avoid being ripped off The funeral insurance rip-off hurting Australia’s most vulnerable  

Read Me

The Mansfield Awards 2018

The Mansfield Awards 2018

Last night, around 200 insurance professionals attended the 2nd annual Mansfield Awards evening held in Sydney. It was an enjoyable evening, boasting a short, sharp and shiny presentation style. I gave a short presentation on the criteria for winning an award and how they are decided, including details of the survey that is conducted, as well as a talk from Greg Pynt who shared some […]

Read Me

Blog question – Possible time gap in coverage when changing insurers

Blog question – Possible time gap in coverage when changing insurers

One of the questions I received yesterday read: “I seem to recall a case where a customer switched insurers, neither insurer’s policy specified a start or expiry time, only a date.  A incident causing rise to a claim occurred on that specific date and both Insurer’s were passing responsibility to the other. What I can’t recall is the outcome, which insurer was ultimately responsible and […]

Read Me

Please take a minute and have your say

Please take a minute and have your say

I appreciate that it is a very busy time for many people in the insurance industry, but the survey for this year’s Mansfield Awards for Claims Excellence closes at 8am on Tuesday. So please take a few minutes over the weekend and have your say on who has done the right thing, lifted their game, let you down or anything in between. A reminder that […]

Read Me

Thanks InsuranceNEWs and all those that wrote

Thanks InsuranceNEWs and all those that wrote

Just a quick post to thank Terry McMullan and the team from InsuranceNEWS for picking up on my blog post on Monday about the effect that the Australian Government’s decision to remove Insurance Loss Adjusting from the Skilled Migration Program will have on our industry. A number of people saw either the InsuranceNEWS article or my blog post and have written in expressing their concern. […]

Read Me

Addressing the lack of understanding about Compulsory Third Party (‘CTP’) insurance often referred to as Green Slip insurance

Addressing the lack of understanding about Compulsory Third Party (‘CTP’) insurance often referred to as Green Slip insurance

Steve Manning, an old friend Mike Quinlan and I are concerned at the many reports that have come out recently about the lack of understanding about CTP insurance. With this in mind, Mike is preparing a guest post and Steve is preparing a short video on the topic for his Insurance Bites YouTube Channel. I will let everyone know as soon as they are up […]

Read Me

Product Recalls Australia – 29 May 2018

Product Recalls Australia – 29 May 2018

The Takata saga continues…   Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz MY 2017 “GLC” Passenger Cars Read more Kia Motors Australia — Soul PS Read more Daimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Actros Trucks Read more Ford Motor Company of Australia Limited — Ford Kuga and Escape Read more Miss Maud — Assorted Bakery Products Read more Ford Motor Company of […]

Read Me