Lessons learned by a fire in my home Christmas 2018

Lessons learned by a fire in my home Christmas 2018

A Christmas to remember. After helping people through home and business fires for nearly 48 years, ‘it did happen to me’, at around 10:30pm Christmas night. After only about 1 1/2 hours sleep that night I posted a quick note on Facebook with a few photos. The response I received was a complete surprise. There were a few common themes. The first which was only […]

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Travel Insurance – A discussion brokers need to have with their clients

Travel Insurance – A discussion brokers need to have with their clients

I have been concerned for some time at what appears to be an increasing number of travel claims that have come to me where there was no cover in place, or the cover did not operate as it should. To assist brokers, LMI included Corporate Travel as one of the areas of risk to consider in the RiskCoach and ContinuityCoach products, while we added Corporate […]

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Great feedback on policy drafting

Great feedback on policy drafting

We at LMI are commissioned to undertake a great many policy drafting assignments with more and more each year. With our background in claims we strive to draft wordings that are clear, precise and provide the level of protection set by the underwriter. This is extremely important when it comes to marketing the product and even more so at the time of a claim.  Further […]

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Time to recharge

Time to recharge

I am off on extended leave today and I cannot recall a time in my career where I have never felt in need of a break more than today. There has just been so many disappointments of late where I have taken claims into very senior personnel where clearly the decision to deny is, in my opinion not fair, reasonable, nor sustainable and to avoid […]

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Even the Government doesn’t fully understand insurance

Even the Government doesn’t fully understand insurance

On the business.gov.au website under a section looking at Market Stall‘s, they describe public liability insurance as the following: “Public liability insurance protects you against claims for property damage and bodily injury such as a product you’ve sold negligently causing a fire.” [Source: business.gov.au] As anyone in the insurance industry knows, this is not public liability but product liability. Thank you Kay Jackson from Simplex […]

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Blog question – Possible time gap in coverage when changing insurers

Blog question – Possible time gap in coverage when changing insurers

One of the questions I received yesterday read: “I seem to recall a case where a customer switched insurers, neither insurer’s policy specified a start or expiry time, only a date.  A incident causing rise to a claim occurred on that specific date and both Insurer’s were passing responsibility to the other. What I can’t recall is the outcome, which insurer was ultimately responsible and […]

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Compulsory Third Party Insurance Explained

Compulsory Third Party Insurance Explained

When the statistics came out showing just how few people understood Compulsory Third Party Insurance, it created quite a discussion with several of my longest standing friends. Within LMI, there are a number of our staff who have been involved in motor vehicle accidents where the third party had no insurance at all. The worst was an overseas student, who had borrowed a friend’s car, […]

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Dame Joan Collins thoughts on claims preparers

Dame Joan Collins thoughts on claims preparers

When Steve and I were over in London last, we met with the director Alex Balcombe of Harris Balcombe one of two firms vying for the title of the longest running claims preparation company in the world. They are one of the foundation members of the International Institute of Claims Preparers (“IICP”) and now have the 6th generation of the one family still involved. Alex had […]

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Addressing the lack of understanding about Compulsory Third Party (‘CTP’) insurance often referred to as Green Slip insurance

Addressing the lack of understanding about Compulsory Third Party (‘CTP’) insurance often referred to as Green Slip insurance

Steve Manning, an old friend Mike Quinlan and I are concerned at the many reports that have come out recently about the lack of understanding about CTP insurance. With this in mind, Mike is preparing a guest post and Steve is preparing a short video on the topic for his Insurance Bites YouTube Channel. I will let everyone know as soon as they are up […]

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Blog Question: Territorial Limits under a Combined General Liability (CGL) policy

I received this question overnight. ——————————————- Hi Allan I follow you on LinkedIn and find your articles very informative and whilst I’ve never had to ask you a specific question I’m hoping you may be able to shed some light on the following. I have a client who imports Underground Conveyor Chain Equipment used in Underground Coal Mines from the USA and my concern is […]

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