Another example of why we need insurance

Another example of why we need insurance

On Saturday, one of our team was out fishing with a friend and was returning back to the boat ramp late afternoon to pull up the boat onto the trailer. While doing this, another SUV, valued in the range of $100,000 reversed down to launch a jet ski. The driver got back into the car upon launching the Jet Ski and then not realising the […]

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The real cost of car theft and staged accidents

The real cost of car theft and staged accidents

I was pleased to see that Queensland has rejoined the National Vehicle Theft Reduction Body. This is funded half by State Governments and half by the Insurance Industry. What blind Freddy can see, is that those named in gangland shootings also feature disproportionately in staged accidents, stand over tactics by dodgy panel beaters and car and mobile equipment theft. We even saw one gang insert […]

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1 Post – 7 Issues

1 Post – 7 Issues

My son read on one of my posts that his car, an Audi, had a recall. It was the second recall on this particular vehicle while his wife’s car, another Audi has had one. Doing the right thing he rang up and sort to have the matter addressed. The car was booked in this morning. Issue 1: motor vehicles are often the subject to recall […]

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What a week – I share two insureds’ (both from within the insurance industry) experience with claims.

What a week – I share two insureds’ (both from within the insurance industry) experience with claims.

Every day I spend an inordinate amount of time addressing claims that are off the rails. Here are just two emails that I received today. Neither seeking my help but just wanting someone to share their frustration on. I appreciate that you cannot turn an oil tanker around quickly, but if we are going to really consider the Insured’s customer experience we have to start […]

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2 alternative approaches to the ever increasing risk to us all by people by distracted while driving

2 alternative approaches to the ever increasing risk to us all by people by distracted while driving

As regular readers of my blog know I have been crusading for a while regarding texting and general use on mobile phones while driving. It needs to be addressed in view of the huge amount of needless accidents causing loss of life, serious injury and property damage. I applaud those insurers that are making it a blanket exclusion under motor vehicle policies and I see […]

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Storm chaos in Melbourne – timely reminder of the dangers of flooded roads

Storm chaos in Melbourne – timely reminder of the dangers of flooded roads

News.com.au reportedĀ on Friday that Melbourne was expecting a months worth of rain in one day. All across the state we saw cars stranded by flood waters as a result of the heavy downpour. And more is on the way according to the bureau. “The SES had more than 720 callouts in 24 hours since Friday 9am. Richmond, Darley, Werribee, Bacchus Marsh and Hawthorn were the […]

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2 observations while travelling in North America

2 observations while travelling in North America

This morning watching the morning news over breakfast I saw the article about the chap who was towing a boat with a mobility scooter after his driver’s licence was cancelled. I knew about this a couple of weeks ago as it was the only news item about anything Australian that I heard about Australia during my trip to North America. It made you feel so […]

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Is it time there was a mandatory jail sentence for those that hit and run

Is it time there was a mandatory jail sentence for those that hit and run

Just about every time I hear the news of late there has been another hit and run. Part of this, I am sure is linked to one or more of the following: Unlicenced driver, Unregistered vehicle; Drink Driving; Driving while under the influence of drugs; Stolen Car; Texting while driving; Street racing; and or other illegal activities Whether or not this is the case, to […]

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Takata Airbag Recall Saga continues..

Takata Airbag Recall Saga continues..

I have written on this issue a few times since it all came to light, however a new push from the South Australian government which has now begun enforcing a ban, stopping the registration of any affected vehicles which have not had the recall completed. I have even seen cases where insurance professionals haven’t had their car’s parts replaced when it is readily available and […]

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Making sure you make your monthly car insurance payments

Making sure you make your monthly car insurance payments

A matter has been brought to us by a broker whose daughter purchased motor insurance on a month by month basis. It appears she did not use her dad but purchased it through what appears to be an authorised representative of the insurer. I could stand corrected on this as it is only early days. Anyway, on the day the monthly payment was meant to […]

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