Thanks InsuranceNEWs and all those that wrote

Thanks InsuranceNEWs and all those that wrote

Just a quick post to thank Terry McMullan and the team from InsuranceNEWS for picking up on my blog post on Monday about the effect that the Australian Government’s decision to remove Insurance Loss Adjusting from the Skilled Migration Program will have on our industry. A number of people saw either the InsuranceNEWS article or my blog post and have written in expressing their concern. […]

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Insurers forget “utmost good faith” at our peril

Insurers forget “utmost good faith” at our peril

I get so frustrated when I see dishonesty in any part of the insurance claims process. I fully support all efforts to stamp out genuine claims leakage and dishonesty on the part of the Insured and or repairers who milk the system. But equally if an Insurer is acting with scant disregard to the principle of utmost good faith I am equally appalled. Before I […]

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Guest Post – What does home insurance cover?

Guest Post – What does home insurance cover?

I often get requests from people and organisations seeking to make a guest post on my site. Unless it is meaningful and is not a straight product flog I will certainly share and embrace their articles. (You would be staggered how many requests I get from gambling sites). This guest post is from Alex at Lendi.com.au. What does home insurance cover?   The Wye River […]

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Different landlord – similar issue

Different landlord – similar issue

This is another issue that I have posted warnings on several times over the past few months. It was reported recently that a Perth landlord was hit with a huge power bill after tenants ran a cannabis grow-house from his property. The power bill was a whopping $85,000. The report suggested crime gangs are most likely to target private landlords and will often provide a large upfront […]

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A Changing of the Guard – Financial Ombudsmen Service (FOS) soon out and Australian Financial Complaints Authority (AFCA) coming soon (1 November 2018)

The Australian Financial Complaints Limited (AFCL) has received authorisation from the Minister for Revenue and Financial Services, the Hon. Kelly O’Dwyer, to establish and operate the Australian Financial Complaints Authority (AFCA). Both the Minister (media release) and AFCL have issued a media release, and announced the new members of the AFCA Board. In case you have not seen either, I would advise the following key points. Under […]

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Changes to the New Zealand Residential Tenancies Act and to PolicyComparison in Australia on methamphetamines.

The Residential Tenancies Amendment Bill (No 2) has just passed the Select Committee stage of the New Zealand legislative process. The Bill will change the Residential Tenancies Act (1986) in ways that will affect general insurers in the following areas: clarifying the state of the law regarding tenants’ responsibility for careless damage to property, including insurers’ rights of recovery; requiring landlords to disclose information about their […]

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A statistic that will surprise some but not all

General insurance covers such a broad range of products it is extremely difficult, if not impossible, to be across them all. One product that has taken off and is often seen being advertised on television is Pet Insurance. A recent government report highlighted the concentration by 1 insurer in this space. Clearly they do it well and many brands are with partners they have selected […]

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Baby Wipes: not so flushable!

Back on 25 July last year I posted an article about sewers being blocked as a result of baby wipes being flushed down the toilet. I would like to think someone of authority reads my blogs and actions results, in any event I read with interest that the maker of White King “flushable” wet wipes, Pental Limited (“Pental”), has been fined $700,000 for making false and misleading […]

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Meth Labs pose an additional risk for Property Owners and Real Estate Agents

A staggering number of rented properties in Australia and New Zealand are being used for the illegal manufacture of the drug Methamphetamine turning the home into a clandestine Meth Lab. The question then arises what steps are reasonable for a property owner and or their real estate agents to ensure the property is free from any contaminate left by such an operation. Some matters It is […]

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Self driving cars ARE the future.

As has been reported in the news today, Uber has suspended its self driving car testing after a pedestrian was hit and killed in the state of Arizona, United States. I said in a 2016 blog and I still maintain that, there is no doubt there will be accidents and deaths as the technology is developed, but there is already clear evidence that self driving […]

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