Australia’s failing infrastructure

Recently, I wrote about issues with electricity infrastructure not keeping up with development. The same issue is occurring with storm water drains. Water damage arising from storms is one of the greatest causes of property insurance losses in Australia, so it should be of great concern to see that our councils and water authorities do not seem to be investing in the infrastructure to protect […]

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I cannot understanding headlines like this..

For the past month I have been working over in the United States as LMI launches products such as our Business Income (BI) calculator into this market. While there, hurricanes hit in Texas and Florida and it was heartbreaking to me to read that people were not fully insured for such events which are not a case of: ‘if it happens’, but rather: ‘when it […]

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Profiting at other people’s expense

The Courier Mail reported on builders massively overcharging victims of Cyclone Debbie and the floods that followed further south. Click here for the article. This sadly occurs after every natural disaster to some extent and while some as the Insurance Council of Australia state is due to demand surge, some clearly is a giant rip off. Every trained loss adjuster and claims preparer will be carefully […]

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Recap of week one.

LMI activated its Emergency Response plan on Thursday 30 March starting first in Mackay, Proserpine, Bowen and surrounds and as we were able to gain access, extended this into the Whitsundays. Other teams looked after claims in South East Queensland, Murwillumbah and Lismore. Within this first 10 days, we have arranged for progress payments for close to $40 millions to be made to assist business recovery. This […]

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Actions of the sea – Cyclone Debbie continues her path of destruction

I have posted recently about the issue of actions of the sea, high water, flood and erosions, and with Ex-cyclone Debbie now finishing her path, leaving a trail of destruction in her wake we readdress this issue. We look at the damage that has occurred and again we face a similar issue to that in Australia, in New Zealand now, where a home has their […]

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46 years on: a lot has changed, some good, some not so good.

46 years ago, today, I started as a claims officer at the General Accident Fire and Life Assurance Corporation in Brisbane straight from high school. In that first year I assisted in handing claims from Cyclone Ada which hit the Whitsundays in 1970 and later in 1971, it was Cyclone Althea that hit Townsville. Fast forward 46 years and we are back handling claims not […]

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Acts of God in Insurance

It amazes me how many times people have spoken of Act of God being both an insured or excluded peril under an insurance policy. There was even a famous Billy Connolly with this as its theme. My nephew, Jeffery, one of the guys sending me a joke questioned me on it and I thought it was worth setting the record straight. Despite having read thousands […]

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Reader question about proximate cause in tsunami incidents

Dear Professor Manning, Firstly thank you for your blog and books which I refer to almost daily.  In my career I have learned more from your writing & seminars than from any other source. My sister is a geologist and tsunami expert who writes articles & papers about how to prepare for a tsunami.  She recently asked me some questions about insurance for which I […]

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Government Price Comparison – My thoughts

I write as someone who has been handling insurance claims for over 45 years and from that perspective I think the whole idea is flawed. For most of us in the Australian economy, our home is our most important asset, after that comes our motor vehicles. We invest 10’s of thousands of dollars into these assets, often with a home loan or other forms of […]

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Good to see an alternative view point on beach erosion

On the 8th June I wrote an article venting my frustration that the media was focusing on the half dozen or so homes that were damaged by the action of the sea and therefore in all likelihood not insured and not the tens thousands of home and business owners who were having their claim promptly and fairly handled. See http://www.allanmanning.com/another-storm-another-pasting-by-the-media-of-the-insurance-industry/  My position was and remains that […]

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